BAKERY/CAKE DECORATOR

The Kroger Co.•Greeley, CO

3d•$20 - $27

About The Position

Create an outstanding customer experience through exceptional service and maintain a safe, clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals and monitor established quality assurance standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. Welcome customers, answer questions, provide product suggestions and samples, and prepare bakery items—including wedding cakes—according to customer requests using proper bakery equipment. Decorate cakes, pastries, cupcakes, cookies, and other bakery items. Maintain product quality and freshness, merchandise and inventory, and follow company guidelines for equipment use, food safety, and applicable health and civil code regulations. Follow customer service, labor, expense, supply, loss prevention, maintenance, safety, and engagement rules; report discrepancies, hazards, incidents, and equipment needing repair. Must be able to perform the essential job functions with or without reasonable accommodation.

Requirements

Any retail experience.
Any bakery or cake decorating experience.
Ability to handle stressful situations.
Knowledge of basic math.
Effective communication skills.
Ability to perform the essential job functions with or without reasonable accommodation.

Nice To Haves

A second language, including speaking, reading, and/or writing.

Responsibilities

Create a welcoming environment and answer customer questions about products sold in the department and throughout the store.
Maintain knowledge of department products and respond to questions and make suggestions.
Offer product samples and recommend bakery items to customers.
Prepare bakery items, including wedding cakes, according to customer requests using proper bakery equipment.
Check product quality and freshness, review sell-by dates, and take appropriate action.
Use bakery equipment, including refrigerators, freezers, and ovens, according to company guidelines.
Decorate cakes, pastries, cupcakes, cookies, and other bakery items.
Label, stock, sign, and inventory department merchandise.
Report product ordering or shipping discrepancies to the department manager.
Understand the store layout and locate products for customers; stay current with present, future, seasonal, and special advertisements.
Monitor inventory and stocking conditions and note discrepancies.
Follow local, state, and federal health and civil code regulations and company merchandising, customer service, labor, expense, supply, loss prevention, maintenance, safety, food safety, and engagement rules.
Comply with safety procedures, identify unsafe conditions, and notify store management.
Inspect equipment for preventive maintenance and notify the appropriate department or store manager of items needing repair.
Report safety risks, issues, and illegal activity, including robbery, theft, or fraud; notify management of customer or employee accidents.
Assist the department manager in reaching sales and profit goals and monitor quality assurance standards.