BAKERY/BAKER

The Kroger Co.•Arvada, CO

14d

About The Position

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching the department’s sales and profit goals, and monitor established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The role prepares bakery items to customer specifications, offers product guidance and samples, and helps ensure customers receive fresh products and appropriate portions. It involves operating bakery and kitchen equipment, preparing foods and ingredients according to recipes and safety instructions, and packaging, labeling, stocking, and inventorying merchandise. The employee monitors freshness, product quality, temperatures, and inventory conditions; reports discrepancies and equipment issues; and follows food safety and workplace safety procedures. The employee must be able to perform the essential functions of the position with or without reasonable accommodation.

Requirements

Ability to handle stressful situations.
Effective communication skills.
Knowledge of basic math.
Current food handlers permit once employed.

Nice To Haves

Bakery experience.
Retail experience.
Ability to speak, read, and/or write in a second language.

Responsibilities

Promote trust and respect among associates.
Create a welcoming environment and answer customer questions about products sold in the department and throughout the store.
Maintain knowledge of department products and answer questions or make suggestions.
Prepare bakery items according to customer requests using proper bakery equipment.
Offer product samples and inform customers of bakery specials.
Provide fresh, correctly portioned products ordered by customers to help prevent shrink.
Recommend bakery items to customers.
Use bakery equipment, including refrigerators, freezers, slicers, and ovens, according to company guidelines.
Prepare foods according to temperature logs and cooking instructions.
Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment.
Prepare, package, label, and inventory ingredients and merchandise.
Check product freshness and quality, review sell-by dates, and take appropriate action.
Use kitchen equipment such as stoves, computerized scales, fryers, steamers, and Robot Coupe equipment properly.
Label, stock, and inventory department merchandise.
Report product ordering or shipping discrepancies to the department manager.
Maintain a positive attitude and help customers locate products in the store.
Stay current with present, future, seasonal, and special advertisements.
Monitor inventory and stocking conditions and note discrepancies.
Follow food safety regulations and guidelines, maintain proper temperatures in cases and coolers, and maintain temperature logs.
Comply with safety procedures, identify unsafe conditions, and notify store management.
Inspect equipment preventively and notify the appropriate department or store manager of items needing repair.
Notify management of customer or employee accidents.
Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
Perform the essential functions of the position with or without reasonable accommodation.