Bakery/Baker

Kroger•Liberty Township, OH

14d

About The Position

Create an outstanding customer experience through exceptional service and maintain a safe, clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals and monitor established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety. Prepare bakery items to customer requests, provide fresh and correctly portioned products, and help customers choose items by answering questions, making recommendations, offering samples and informing them of specials. Prepare, measure, mix, package, label, stock and inventory bakery ingredients and merchandise according to recipes, company guidelines and food-safety requirements. Check product quality and freshness, review sell-by dates, monitor inventory and report ordering or shipping discrepancies. Use bakery and kitchen equipment according to company guidelines, follow cooking instructions and food temperature logs, and maintain proper temperatures in cases and coolers. Follow food-safety and safety procedures, inspect equipment for maintenance needs, and report accidents, safety risks, issues or illegal activity to management. The role requires the ability to perform its essential functions with or without reasonable accommodation.

Requirements

Ability to handle stressful situations.
Effective communication skills.
Knowledge of basic math.
Current food handlers permit once employed.

Nice To Haves

Bakery experience.
Retail experience.
Second language skills (speaking, reading and/or writing).

Responsibilities

Promote trust and respect among associates.
Create a welcoming environment for customers by answering questions about products sold in the department and throughout the store.
Maintain knowledge of department products and answer questions or make suggestions.
Prepare bakery items according to customer requests using proper bakery equipment.
Offer product samples and inform customers about bakery specials.
Provide fresh products customers have ordered in the correct portion size, or as close as possible, to prevent shrink.
Recommend bakery items to help customers find the products they want and need.
Use bakery equipment, including refrigerators, freezers, slicers and ovens, according to company guidelines.
Prepare foods according to food temperature logs and follow cooking instructions.
Measure, prepare and mix ingredients according to recipes using kitchen utensils and equipment.
Prepare, package, label and inventory ingredients and merchandise.
Check product quality and freshness, review sell-by dates and take appropriate action.
Use kitchen equipment such as stoves, computerized scales, fryers, steamers and Robot Coupe equipment properly.
Label, stock and inventory department merchandise.
Report product ordering and shipping discrepancies to the department manager.
Maintain a positive attitude and help customers locate products in the store.
Stay current on present, future, seasonal and special advertisements.
Monitor inventory and stocking conditions and note discrepancies.
Follow food-safety regulations and guidelines; maintain proper temperatures in cases and coolers and maintain temperature logs.
Follow safety procedures, identify unsafe conditions and notify store management.
Inspect equipment for maintenance needs and notify the appropriate department or store manager of needed repairs.
Notify management of customer or employee accidents.
Report safety risks, issues and illegal activity, including robbery, theft or fraud.
Perform the essential functions of the position with or without reasonable accommodation.