BAKERY/ASST DEPT LEADER

The Kroger Co.•Sheboygan, WI

About The Position

The Bakery/Assistant Department Leader helps oversee the Bakery department, creating an outstanding customer experience through exceptional service and maintaining a safe, clean environment. The role is responsible for supporting department sales and profit goals, meeting quality assurance standards, and monitoring Bakery department functions and activities. The position also demonstrates the company's values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

Excellent oral and written communication skills.
Knowledge of basic mathematics, including counting, addition, and subtraction.
Ability to handle stressful situations.
Obtain a current food handlers permit once employed.

Nice To Haves

High school diploma or GED.
Management experience.
Bakery or retail experience.
Ability to speak, read, and/or write in a second language.

Responsibilities

Promote trust and respect among associates and maintain a positive attitude.
Communicate company, department, and job-specific information to associates.
Establish department performance goals and empower associates to meet or exceed them through teamwork.
Develop schedules that adequately manage customer volume.
Train and develop associates, and participate in performance appraisals.
Welcome customers, answer questions about products, make suggestions, and help locate products throughout the department and store.
Inform customers of produce specials and offer product samples to introduce new items.
Inspect products for quality and freshness and take appropriate action.
Develop and implement a department business plan to achieve desired results.
Create and execute sales promotions with store management.
Inform and educate department associates about current, upcoming, and special in-store promotions, particularly those affecting the department.
Prepare and submit seasonal critiques for the sales and merchandising supervisor.
Implement the department's period promotional plan.
Assist management with preparing the store and department budget, controlling expenses, reviewing profit and loss, and taking appropriate action based on financial reports.
Schedule daily, weekly, and monthly price changes by updating shelf tags and promotional signs.
Plan and organize inventory; monitor inventory and stocking conditions, note discrepancies, and train associates on inventory, stocking, and Computer Assisted Ordering (CAO).
Ensure proper temperatures in cases and coolers and maintain temperature logs.
Reinforce safety programs by following procedures, identifying unsafe conditions, inspecting equipment for preventive maintenance, and notifying store management about repairs and customer or employee accidents.
Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
Follow local, state, and federal laws and company guidelines.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict reasonably and cooperatively, without confrontation.
Act honestly and with integrity when handling customer and business information.
Follow directions and seek assistance when necessary to resolve customer and business issues.
Provide direct support and assistance to minors, individuals with special needs, and older adults.
Perform the essential functions of the position with or without reasonable accommodation.