Prospect Baggage Service Agent (FT) - AUS

Unifi•Austin, TX
•Onsite

About The Position

Prospect Airport Services is seeking a Baggage Service Agent to handle incoming and outgoing passengers’ baggage and promptly address related concerns. The role involves assisting passengers with baggage pickup, loading, and unloading; sorting and distributing incoming bags; ensuring bags are scanned, correctly tagged, and loaded; and forwarding and receiving bags to and from TSA. The agent also maintains the safety scanner and other equipment, follows safety procedures and policies, and performs other related duties within the skill, experience, and capabilities expected for the position. The position is based in Austin, Texas. Work is scheduled across A.M. and P.M. shifts and may include rotating hours, nights, weekends, holidays, and overtime. Employees must be able to work outdoors in weather that may include severe seasonal conditions and meet the listed physical requirements.

Requirements

  • High school diploma or GED.
  • Must be at least 18 years of age.
  • Must be able to obtain credentials required by airport, state, or customs requirements.
  • Must be able to constantly lift and carry up to and more than 70 lbs; push, pull, walk, stand, reach above shoulder, stoop, squat, kneel, and bend.
  • Should be able to climb or crawl frequently.
  • Must be able to work rotating shifts and hours, nights, weekends, holidays, and overtime.
  • Must be able and open to work in outside weather conditions, which may include severe seasonal elements.

Responsibilities

  • Assist passengers with baggage pickup, loading, and unloading, and resolve issues involving delayed, lost, or damaged items.
  • Set up conveyances to sort and distribute incoming bags.
  • Scan bags and ensure each is correctly tagged and loaded.
  • Forward and receive bags to and from TSA.
  • Take care of the safety scanner and other equipment.
  • Adhere to all safety procedures and policies.
  • Perform other related duties as assigned within the appropriate skill, experience, and capabilities expected for the position.

Benefits

  • Competitive pay with daily access to earned wages.
  • Medical, dental, and vision insurance for eligible full-time employees working 30 hours per week; benefits begin in the month following 60 days of service.
  • Voluntary AFLAC coverages: short-term disability, accident, critical illness, and hospital indemnity.
  • Employee discounts and perks through Working Advantage, Payactiv, Purchasing Power, and Active&Fit.
  • Paid time off, subject to location-specific leave policy.
  • Travel discounts through ID90 and Concur.
  • Tuition discount with Purdue Global.
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