Badging Program Manager

Waymo•Tempe, AZ

5h•$190,000 - $234,000•Hybrid

About The Position

Waymo is seeking a Badging Program Manager to build and manage its global badge program as part of the Global Security team. The role will establish the program’s operational infrastructure, technical provisioning processes, and governance documentation, including where no prior processes or systems exist. The position manages end-to-end credentialing and supports the integration and operation of security systems across global facilities. The role is hybrid and reports to the Head of Security Systems and Technology. It is expected to involve approximately 5% travel.

Requirements

Proven experience in physical security operations, physical access control systems (PACS), badging or credentialing software, and visitor management platforms.
Strong understanding of physical identity and access governance, audit compliance, and data privacy principles.
Proven ability to manage multi-site credentialing logistics, vendor performance, and cross-functional stakeholder relationships.
At least 7 years of progressive security technology experience in a corporate or large-organization environment.
Strong verbal and written communication skills, with the ability to influence stakeholders and navigate change in a fast-paced environment.

Nice To Haves

Familiarity and working knowledge of physical security governance frameworks, access compliance standards, and external identity audit requirements.
Prior experience managing and supporting corporate badging operations across large-scale enterprise environments with multiple global office locations and operational depots.
Working knowledge of corporate workplace operations, regional facilities management processes, and how physical access systems integrate with day-to-day building operations.

Responsibilities

Build, design, and establish Waymo’s badge program, including its operational infrastructure, technical provisioning processes, and governance documentation.
Manage end-to-end credentialing operations, including physical and mobile badge provisioning, lifecycle management, and emergency badge deactivations.
Maintain physical access control databases, access levels, and role-based access control (RBAC) configurations across global facilities.
Implement and oversee Visitor Management System (VMS) platforms, visitor badging protocols, and temporary access media.
Direct badge inventory management and hardware supply logistics, and maintain a strict chain of custody for credential media.
Conduct regular audits of access permissions, badge usage, and security data in compliance with the Physical Security Data Management Standard and Waymo Access & Badging policies.
Partner with Security Investigations, Facilities Project Management, and local security integrators to coordinate security technology delivery and systems operations.