Badging Officer

Allied Universal•Menlo Park, CA
•$31•Onsite

About The Position

Allied Universal is hiring a Badging Administrator for its Badging & Foreign Visit Program at a research campus in Menlo Park. The role is the first point of contact for visitors and ensures that people on site are properly cleared and credentialed. The schedule is Monday through Friday, 9 a.m. to 5 p.m., with pay listed as 30.75. The position supports badging and access control, visitor and employee services, records and documentation, office administration, and security operations. It includes processing and verifying training and immigration-related documents, issuing identification badges, supporting SLAC users and the badge office, reviewing security footage, handling calls and deliveries, and assisting the security account manager with policies and protocols.

Requirements

  • Be at least 18 years of age.
  • Be a U.S. citizen.
  • Have a high school diploma or equivalent, or five years of verifiable experience.
  • Have effective written and oral communication and interpersonal skills, with the ability to deal professionally and effectively with personnel at all levels and the general public.
  • Meet any licensing requirements imposed by applicable state or local laws and regulations; licensing may be required before employment.
  • Successfully complete a background investigation and drug screen as a condition of employment, in accordance with applicable laws.
  • Demonstrate exceptional customer service and communication skills.
  • Have intermediate computer skills to operate innovative wireless technology at client-specific sites.
  • Be able to handle crisis situations at the client site calmly and efficiently.
  • Demonstrate outstanding organizational skills and the ability to accurately maintain and organize large volumes of paperwork.
  • Be able to work in varied environments, including cold weather, rain, snow, or heat.
  • Occasionally lift or carry up to 40 pounds.
  • Occasionally climb stairs, ramps, or ladders during the shift.
  • Stand or walk on various surfaces for long periods.

Nice To Haves

  • Prior military or civilian law enforcement experience.
  • A college degree in Criminal Justice.

Responsibilities

  • Implement the UFNAP DOE order, create FACTS entries in the DOE database, and work closely with the VUE center manager.
  • Issue access-control badges using Genetec Security Software.
  • Provide customer service and assist visitors and employees with the badging process.
  • Verify that individuals have completed required training before issuing badges.
  • Take photographs and issue picture identification badges.
  • Enter data and maintain accurate records in a secure database.
  • Review and handle immigration-related documents, including passports and visa documentation.
  • Process SLAC users’ travel documentation and confirm all documents are approved before issuing badges.
  • Assist the SLAC badge office with employee and contractor badges.
  • Review security recording footage and assist with SLAC security investigations.
  • Answer multi-line office phones professionally; route or transfer calls, greet callers, answer inquiries, take and relay messages, provide information, and direct callers to the appropriate department or destination.
  • Use Microsoft Office to review conference room calendars and send emails.
  • Maintain knowledge of staff movements in and out of the organization.
  • Conduct visual compliance checks for incoming personnel.
  • Prepare letters and documents.
  • Receive and sort mail and deliveries.
  • Maintain the vehicle database and decal.
  • Maintain the account manager’s appointment diary, manually or electronically.
  • Maintain the badging office.
  • Maintain records and process locksmith invoices.
  • Direct security and emergency calls to the SLAC security department.
  • Assist the security account manager with policies and protocols.
  • Greet and direct visitors according to the purpose of their visit.
  • Issue badges to new hires, employees, contractors, and visitors.
  • Maintain and organize large volumes of paperwork accurately.

Benefits

  • Medical, dental, vision, basic life, AD&D, and disability insurance.
  • Enrollment in the company’s 401(k) plan, subject to eligibility requirements.
  • Seven holidays annually paid at time and a half, if worked.
  • 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.
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