Back Office Coordinator

Methodist Health System•Dallas, TX

About The Position

The Back Office Coordinator assists the Office Manager with operational and management duties at facilities with five or more physicians. The role provides lead support to back-office staff, helps maintain patient flow and service quality, and supports the clinic’s efficiency and cohesion while following established policies and procedures. The position works 8:00 a.m. to 4:30 p.m., five days per week, on an 8x5 day shift. Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System, with more than 92 ambulatory clinics, an urgent care clinic, and a virtual care service. The posting notes that employees receive Methodist Health System benefits and opportunities for career growth.

Requirements

Strong communication skills, with consistent use of judgment and discretion.
At least two years of experience in a medical-setting back office or two years of nursing experience.

Responsibilities

Maintain strict confidentiality and perform Medical Assistant duties as required.
Assist the Office Manager in developing and implementing clinical policies and procedures.
Advise the Office Manager of facility problems and concerns and participate in problem solving.
Advise and delegate duties to back-office staff members as assigned.
Monitor nursing staff education certifications to ensure legislative compliance.
Manage pharmaceutical handling system upgrades and compliance.
Schedule monthly back-office staff meetings.
Assist with problems in diagnostic and procedural coding.
Attend meetings and perform other duties as assigned by the Office Manager.
Assist with care and upkeep of department equipment and supplies, including calibration and record keeping in accordance with current policies and procedures.
Complete projects assigned by the Office Manager in a timely and effective manner.
Participate in interviewing applicants and provide information to the Office Manager for hiring decisions and employee performance evaluations.
Train Medical Assistants and others, serve as a resource to clinical staff, and maintain training and orientation materials.
Participate in continuing education and other appropriate activities to maintain professional competence.
Perform lead duties for back-office staff to support optimal patient flow and excellent customer service in accordance with company policies, practices, and procedures.
Work with other staff members to foster teamwork, high-quality patient care, staff cooperation, clinic efficiency, and cohesion.
Follow established policies and procedures.