Back Office Float

Pediatric Associates Family of Companies • Dallas, TX

1d

About The Position

Perform quality, team-based patient care under the direct supervision of a clinician, providing clinical and administrative support to promote health and wellness in a safe, friendly environment. Support clinicians and care management teams with chronic disease management, examinations, and treatment for pediatric patients. This is a patient-facing medical assistant float role assigned to multiple designated office locations, with travel to local offices as needed. The role requires fluency in both Spanish and English, a driver's license, and reliable transportation. The posting offers a $1,000 sign-on bonus for eligible new external Medical Assistant/Medical Receptionist hires and an additional $2 per hour for the travel requirement. The bonus excludes internal transfers, agency candidates, temporary staff, contractors, and individuals converting from agency to direct employment.

Requirements

• Fluency in both Spanish and English is required.
• High school diploma or equivalent required.
• Medical Assistant diploma or certification required, or at least three years of Medical Assistant experience in lieu of the diploma or certification requirement.
• Active BLS certification required.
• Driver’s license required upon hire and throughout employment.
• Reliable transportation is required.
• At least one year of Medical Assistant experience is stated; the posting also notes that experience may be commensurate with education.
• Excellent interpersonal, organizational, and customer-service skills to support and reassure pediatric patients and their families.
• Ability to maintain effective working relationships with patients, employees, and the community.
• Ability to multitask in a fast-paced environment.
• Knowledge of basic medical terminology and immunization.
• Knowledge of medical safety practices and standards.
• Ability to plan, prioritize, and organize.
• Clear written and verbal communication skills.
• Critical-thinking ability, including in emergency situations.
• Proficiency with electronic health recordkeeping systems.

Nice To Haves

• Medical Assistant diploma or certification and at least one year of Medical Assistant experience in a healthcare setting are described as preferred, although the diploma or certification is also listed as required unless waived by three years of Medical Assistant experience.

Responsibilities

• Welcome and room patients, preparing exam rooms for cleanliness, infection control, and adequate supplies.
• Obtain and document patients’ height, weight, temperature, pulse, respiration, blood pressure, and pulse oximetry.
• Collect and document patient history, medications, allergies, and chief complaint in the EMR.
• Prepare patients for examinations and assist clinicians during routine procedures.
• Perform basic vision, hearing, and developmental screenings.
• Administer vaccines and medications according to established protocols and buddy-check processes.
• Collect routine capillary blood, urine, throat, and nasal-swab specimens and process them appropriately.
• Perform point-of-care testing and operate equipment such as EKG and spirometry equipment.
• Provide basic first aid and wound care as directed.
• Reconcile medications and vaccines in the EMR and state registry.
• Maintain accurate patient records and organize or scan documentation.
• Provide patient education using approved materials.
• Ensure proper vaccine handling and storage compliance.
• Assist with scheduling, referrals, and routine forms.
• Respond to patient messages and escalate concerns appropriately.
• Observe and report changes in patient condition to the clinician.
• Maintain a safe, clean clinical environment.
• Follow HIPAA, safety, and infection-control policies.
• Support team workflow and assist colleagues as needed.
• Protect sensitive information, including ePHI and PHI, in accordance with organizational policies and applicable federal, state, and local regulations.
• Perform other duties as assigned.

Benefits

• $1,000 sign-on bonus for eligible new external Medical Assistant/Medical Receptionist hires, subject to stated exclusions.
• Additional $2 per hour for the travel requirement.
• Travel reimbursement according to company policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED