Back office Coordinator

Methodist Health System•Dallas, TX

21h

About The Position

The Back Office Coordinator assists the Office Manager with operational and management duties for facilities with five or more physicians. The role performs Medical Assistant duties as required and provides lead support to back-office staff to promote efficient patient flow, quality patient care, excellent customer service, and staff cooperation. The coordinator also supports clinic efficiency and cohesion and follows established policies and procedures.

Requirements

Strong communication skills, with consistent use of judgment and discretion.
At least two years of experience in a medical-setting back office, or two years of nursing experience.

Responsibilities

Maintain strict confidentiality and perform Medical Assistant duties as required.
Assist the Office Manager in developing and implementing clinical policies and procedures.
Advise the Office Manager of facility problems and concerns and participate in problem solving.
Advise and delegate duties to back-office staff members as assigned.
Monitor nursing staff education certifications to ensure legislative compliance.
Manage the pharmaceutical handling system upgrade and compliance.
Schedule monthly back-office staff meetings.
Assist with diagnostic and procedural coding problems.
Attend meetings and perform other duties as assigned by the Office Manager.
Assist with the care and upkeep of department equipment and supplies, including calibration and record keeping according to current policies and procedures.
Complete projects assigned by the Office Manager in a timely and effective manner.
Participate in interviewing applicants and provide information to the Office Manager for hiring decisions and employee performance evaluations.
Train Medical Assistants and others, serve as a resource to clinical staff, and maintain training and orientation materials.
Participate in continuing education and other appropriate activities to maintain professional competence.
Perform lead duties for back-office staff to support optimal patient flow and excellent customer service in accordance with company policies, practices, and procedures.
Work with staff members to foster teamwork, high-quality patient care, and staff cooperation.
Support clinic efficiency and cohesion.
Follow established policies and procedures.