Back Office Clinic Assistant - Bilingual Required
About The Position
Planned Parenthood Columbia Willamette is hiring a bilingual Spanish Back Office Clinic Assistant for its Beaverton Health Center. The position supports patients and clinicians in providing safe, efficient, welcoming sexual and reproductive health care. The assistant helps patients feel comfortable, supports clinical procedures, and contributes to the daily operations of the health center. Previous clinical experience is not required; the organization seeks someone compassionate, dependable, eager to learn, and comfortable working with people from diverse backgrounds. This is a part-time, onsite role working 30 hours per week in Beaverton, Oregon. The regular schedule will be determined during the interview process and is expected to include Saturdays. Saturday availability and scheduling flexibility are required; employees may occasionally be requested or required to work other days, hours, or locations to meet operational needs. Bilingual Spanish proficiency is required. The position pays $20.37–$29.68 per hour. It is represented and hourly (non-exempt), with wage placement based on relevant experience and internal equity under the collective bargaining agreement. Eligible employees may receive a bilingual Spanish premium of $1.72 per hour or an interpreter-level premium of $3.44 per hour. After six months, employees may be eligible for additional clinical responsibilities with additional hourly pay. Benefits and resources are subject to eligibility.
Requirements
- High school diploma or equivalent.
- Ability to communicate effectively with patients in both English and Spanish; bilingual Spanish proficiency is required.
- Strong customer service, interpersonal, and communication skills.
- Ability to provide compassionate, respectful care to people from diverse backgrounds.
- Comfort learning clinical procedures, medical terminology, and new technology.
- Strong organizational skills and attention to detail.
- Ability to follow instructions, maintain confidentiality, and work effectively as part of a team.
- Willingness to perform hands-on clinical support tasks and participate in required training.
- Commitment to patient-centered care, inclusion, and equitable access to health care.
- Availability to work Saturdays and flexibility in scheduling.
Nice To Haves
- Experience in health care, patient care, or another customer-facing role.
- Previous experience as a Medical Assistant, Clinic Assistant, or in a similar position.
- Familiarity with electronic health records.
- Experience supporting patients in a reproductive or sexual health care setting.
- Experience in retail, hospitality, food service, caregiving, or other people-focused work.
Responsibilities
- Welcome patients into clinical areas and help prepare them for appointments.
- Obtain and document patient information, medical histories, and vital signs.
- Assist clinicians during examinations, procedures, and patient visits.
- Prepare exam rooms, supplies, instruments, and equipment for patient care.
- Support patient education and provide information about services and follow-up care within training and role scope.
- Communicate with patients in English and Spanish to support understanding and access to care.
- Collect and process specimens and perform clinical support tasks as trained and authorized.
- Maintain accurate patient documentation using the electronic health record system.
- Follow infection prevention, sterilization, and safety protocols.
- Help maintain clinical inventory, supplies, and equipment.
- Protect patient privacy and provide compassionate, inclusive, judgment-free care.
- Work with clinicians and other health center staff to keep patient visits running smoothly.
Benefits
- Paid time off (up to 4 weeks, increasing over time).
- 9 paid holidays.
- Medical insurance for eligible employees.
- Dental insurance for eligible employees.
- Vision insurance for eligible employees.
- 403(b) with 6% employer match.
- Free, confidential counseling and support through an Employee Assistance Program.
- Ongoing training and professional development.
- Eligible bilingual Spanish premium of $1.72 per hour.
- Eligible interpreter-level premium of $3.44 per hour.
- Potential for additional hourly pay after six months with eligible additional clinical responsibilities.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
