Back Office Clinic Assistant - Bilingual Required

Planned Parenthood Columbia Willamette • Beaverton, OR

4d • Onsite

About The Position

The Back Office Clinic Assistant provides hands-on support to patients and clinicians throughout patient visits. The role involves preparing patients and clinical spaces, assisting with examinations and procedures, supporting patient education within the employee’s training and role, and communicating with patients in both English and Spanish. The assistant performs clinical support tasks as trained and authorized, maintains accurate records in the electronic health record system, follows infection prevention and safety procedures, and helps manage clinical supplies and equipment. The position also requires protecting patient privacy and providing compassionate, inclusive, judgment-free care.

This is a part-time, onsite position at the Beaverton Health Center in Beaverton, Oregon, for 30 hours per week. The regular schedule will be determined during the interview process and is expected to include Saturdays. Candidates must be available to work Saturdays and demonstrate scheduling flexibility. Employees may occasionally be requested or required to work other days, hours, or locations to meet operational needs. Bilingual Spanish proficiency is required.

This represented, hourly, non-exempt role has a wage range of $20.37–$29.68 per hour. Starting wage placement is based on relevant experience and internal equity, with most new hires starting toward the lower end of the range. Eligible employees may receive a Spanish-language premium of $1.72 per hour or an interpreter-level premium of $3.44 per hour, subject to applicable proficiency requirements. After six months, employees may be eligible for additional clinical responsibilities with extra hourly pay.

Requirements

• High school diploma or equivalent.
• Ability to communicate effectively with patients in both English and Spanish; bilingual Spanish proficiency is required.
• Strong customer service, interpersonal, and communication skills.
• Ability to provide compassionate, respectful care to people from diverse backgrounds.
• Comfort learning clinical procedures, medical terminology, and new technology.
• Strong organizational skills and attention to detail.
• Ability to follow instructions, maintain confidentiality, and work effectively as part of a team.
• Willingness to perform hands-on clinical support tasks and participate in required training.
• Commitment to patient-centered care, inclusion, and equitable access to health care.
• Availability to work Saturdays and flexibility in scheduling.

Nice To Haves

• Experience in health care, patient care, or another customer-facing role.
• Previous experience as a Medical Assistant, Clinic Assistant, or in a similar position.
• Familiarity with electronic health records.
• Experience supporting patients in a reproductive or sexual health care setting.
• Experience in retail, hospitality, food service, caregiving, or other people-focused work.

Responsibilities

• Welcome patients into clinical areas and help prepare them for appointments.
• Obtain and document patient information, medical histories, and vital signs.
• Assist clinicians during examinations, procedures, and patient visits.
• Prepare exam rooms, supplies, instruments, and equipment for patient care.
• Support patient education and provide information about services and follow-up care within the scope of training and role.
• Communicate with patients in English and Spanish to support understanding and access to care.
• Collect and process specimens and perform clinical support tasks as trained and authorized.
• Maintain accurate patient documentation using the electronic health record system.
• Follow infection prevention, sterilization, and safety protocols.
• Help maintain clinical inventory, supplies, and equipment.
• Protect patient privacy and provide compassionate, inclusive, judgment-free care.
• Work with clinicians and other health center staff to keep patient visits running smoothly.

Benefits

• Paid time off (up to 4 weeks, increasing over time), subject to eligibility.
• Nine paid holidays.
• Medical, dental, and vision insurance for eligible employees.
• 403(b) with 6% employer match.
• Free, confidential counseling and support through an employee assistance program.
• Ongoing training and professional development.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED