Back Office Clinic Assistant – Float
About The Position
Planned Parenthood Columbia Willamette (PPCW) is hiring Back Office Clinic Assistant floats to support compassionate, high-quality sexual and reproductive health care. The role works directly with patients and clinicians to support safe, respectful care, reduce barriers, and protect patient dignity and confidentiality. Spanish bilingual skills are preferred but not required. This float position serves the Eugene–Springfield metro area. Employees must reside in that area and report in person to PPCW health centers according to predetermined schedules and operational needs. Part-time and full-time opportunities are available; specific schedules are discussed during interviews. Health centers operate Monday through Friday, 8:00 a.m.–6:00 p.m., and Saturday, 8:00 a.m.–4:00 p.m. Saturday shifts rotate among staff, with regular Saturday assignments available by preference. Employees may occasionally be asked or required to work other days, hours, or locations to meet operational needs. The position is represented, hourly, and non-exempt, with pay of $20.37–$29.68 per hour. Pay placement depends on relevant experience and internal equity, and represented wages follow the applicable collective bargaining agreement. Eligible bilingual employees may receive an additional $1.72 per hour; interpreter-level proficiency may qualify for $3.44 per hour, subject to PPCW requirements. After six months, employees may be eligible for additional clinical responsibilities with extra hourly pay, depending on training and available assignments. The float premium is an additional $2 per hour, increasing to $3 per hour after two continuous years as a float employee. Eligible mileage reimbursement and paid travel time are provided when commuting to a worksite more than 30 miles from the employee’s base location.
Requirements
- High school diploma or equivalent.
- Two years of work experience in a customer service or high-volume role.
- Willingness to learn hands-on clinical support tasks and follow established safety and privacy practices.
- Ability to work collaboratively with patients, clinicians, and other health center staff.
- Residence within the Eugene–Springfield metro area.
Nice To Haves
- Spanish bilingual skills; preferred but not required.
- Strong customer service experience from retail, hospitality, food service, or another high-volume setting.
Responsibilities
- Prepare patients, examination rooms, supplies, and equipment for visits.
- Obtain and document patient information and vital signs as trained.
- Assist clinicians during examinations and procedures within the employee’s training and role.
- Collect or process specimens and perform approved clinical support tasks as trained.
- Maintain accurate records and follow infection-prevention protocols.
- Offer compassionate, nonjudgmental support and protect patient confidentiality.
Benefits
- Paid time off, up to four weeks and increasing over time.
- Nine paid holidays.
- Medical, dental, and vision insurance, subject to eligibility.
- 403(b) retirement plan with employer match.
- Confidential employee assistance program (EAP).
- Training and professional development opportunities.
- Eligible mileage reimbursement and paid travel time for qualifying commutes.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
