Back Office Clinic Assistant

Planned Parenthood Columbia Willamette • Eugene, OR

16h • $20 - $30 • Onsite

About The Position

Planned Parenthood Columbia Willamette (PPCW) is hiring three Back Office Clinic Assistants for its West Eugene Health Center. The role supports PPCW’s mission of providing compassionate, high-quality sexual and reproductive health care. The assistant works directly with patients and clinicians to support safe, respectful, nonjudgmental care and help reduce barriers to care. Spanish bilingual skills are preferred but not required. Part-time and full-time opportunities are available; specific schedules will be discussed during the interview process, and candidates may be considered for schedules based on operational needs and availability.

Requirements

• High school diploma or equivalent.
• Two years of work experience in a customer service or high-volume role.
• Willingness to learn hands-on clinical support tasks and follow established safety and privacy practices.
• Ability to work collaboratively with patients, clinicians, and other health center staff.

Nice To Haves

• Spanish bilingual skills; preferred but not required.
• Strong customer service experience in retail, hospitality, food service, or another high-volume setting.

Responsibilities

• Prepare patients, examination rooms, supplies, and equipment for visits.
• Obtain and document patient information and vital signs as trained.
• Assist clinicians during examinations and procedures within the employee’s training and role.
• Collect or process specimens and perform approved clinical support tasks as trained.
• Maintain accurate records and follow infection-prevention protocols.
• Offer compassionate, nonjudgmental support and protect patient confidentiality.

Benefits

• Paid time off, up to four weeks and increasing over time.
• Nine paid holidays.
• Medical, dental, and vision insurance, subject to eligibility.
• 403(b) retirement plan with employer match.
• Confidential employee assistance program (EAP).
• Training and professional development opportunities.
• Eligible bilingual employees may earn an additional $1.72 per hour; interpreter-level proficiency may qualify for $3.44 per hour, subject to PPCW requirements.
• After six months, employees may be eligible for additional clinical responsibilities with extra hourly pay, depending on training and available assignments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED