Back of House - DMO/Busser

Romulus Restaurant Group•Chicago, IL

17d

About The Position

The Back of House - DMO/Busser position supports IHOP restaurant operations by clearing and resetting tables, cleaning dining areas, washing dishes and kitchenware, and maintaining cleanliness in accordance with Standard Operating Procedures (SOP) and guest standards. The role also involves stocking and rotating supplies, receiving and storing food and equipment, disposing of trash, and checking restrooms hourly. No prior experience is required. Employees must be able to understand instructions in English and read English or Spanish well enough to follow workplace and safety instructions. The work requires frequent standing, walking, handling objects, reaching, and stooping, kneeling, crouching, or crawling; employees may need to lift or move up to 50 pounds frequently and up to 100 pounds occasionally. The role is performed in a restaurant environment with exposure to airborne particles, moving mechanical parts, and caustic chemicals.

Requirements

No prior experience required.
Ability to read and comprehend instructions, correspondence, and memos.
Ability to understand oral instructions in English and read English or Spanish well enough to understand instructions from supervisors, requests from coworkers and guests, and warning and safety labels.
Ability to apply common-sense understanding to carry out simple one-step or two-step instructions and handle standardized situations with only occasional or no variables.
Regularly stand and walk; frequently use hands to handle objects and reach; and frequently stoop, kneel, crouch, or crawl.
Frequently lift or move up to 50 pounds and occasionally lift or move up to 100 pounds.
Complete IHOP training coursework as assigned.

Responsibilities

Develop and maintain professional working relationships with IHOP employees and guests.
Clear, clean, and reset tables, and clean chairs, booths, and floors after guests leave.
Pick up, sort, and wash china, silverware, glassware, pots, pans, utensils, and other items.
Follow dish machine and/or sink procedures according to IHOP SOP.
Unload, unbox, rotate, and store food, equipment, and supplies as necessary.
Stock and rotate needed supplies in service areas and the dining room.
Dispose of trash properly.
Check restrooms hourly to ensure supplies are stocked and facilities are clean.
Perform cleaning duties according to posted cleaning charts.
Comply with IHOP uniform and appearance standards under SOP guidelines.
Perform other assignments or tasks as assigned by the General Manager, Assistant Manager, or acting supervisor.