Back of House - DMO/Busser

Romulus Restaurant Group•Columbia, SC

About The Position

The Back of House - DMO/Busser clears and resets tables, cleans dining areas and tables, and washes dishes, pots, utensils, silverware, and glassware while ensuring IHOP standard operating procedures and guest cleanliness standards are met. The role also supports restaurant operations by stocking and rotating supplies, receiving and storing food and equipment, disposing of trash, and maintaining clean, stocked restrooms. Employees are expected to maintain professional working relationships with coworkers and guests, follow uniform and appearance standards, and perform other duties as assigned by management or a supervisor. No prior experience is required. The position includes physical work such as standing, walking, handling objects, reaching, stooping, kneeling, crouching, crawling, and lifting or moving items weighing up to 100 pounds occasionally. The work environment may include airborne particles, moving mechanical parts, caustic chemicals, wet or humid conditions, temperature extremes, electrical shock risk, and radiation risk.

Requirements

  • No prior experience required.
  • Ability to read and comprehend instructions, correspondence, and memos.
  • Ability to understand oral instructions in English and read English or Spanish well enough to understand instructions, coworker and guest requests, and warning and safety labels.
  • Ability to use common sense to carry out simple one-step or two-step instructions and deal with standardized situations with only occasional or no variables.
  • Complete IHOP training coursework as assigned.
  • Regularly stand and walk; frequently use hands to handle objects and reach; frequently stoop, kneel, crouch, or crawl.
  • Frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.

Responsibilities

  • Develop and maintain professional working relationships with IHOP employees and guests.
  • Clear, clean, and reset tables; clean chairs, booths, and floors after guests leave.
  • Pick up, sort, and wash china, silverware, glassware, pots, pans, and utensils.
  • Follow dish machine and/or sink procedures according to IHOP standard operating procedures.
  • Unload, unbox, rotate, and store food, equipment, and supplies as necessary.
  • Stock and rotate supplies in service areas and the dining room.
  • Dispose of trash properly.
  • Check restrooms hourly to ensure supplies are stocked and facilities are clean.
  • Perform cleaning duties according to posted cleaning charts.
  • Comply with IHOP uniform and appearance standards.
  • Perform other assignments or tasks as assigned by the General Manager, Assistant Manager, or acting supervisor.

Benefits

  • Paid vacation
  • Paid maternity/paternity leave
  • Paid sick time
  • Insurance
  • Flexible hours
  • Employee meal program
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