Back of House - DMO/Busser

Romulus Restaurant Group•Westerville, OH

About The Position

The Back of House - DMO/Busser clears and resets tables, cleans dining areas and tables, and washes dishes, pots, utensils, silverware, and glassware while ensuring IHOP standard operating procedures and guest cleanliness standards are met. The position works with IHOP employees and guests and performs assigned duties under the direction of the General Manager, Assistant Manager, or acting supervisor. No prior experience is required. IHOP training coursework may be assigned.

Requirements

  • No prior experience required.
  • Read and comprehend instructions, correspondence, and memos.
  • Understand oral instructions in English and read English or Spanish well enough to understand supervisors’ instructions, coworker and guest requests, and warning and safety labels.
  • Apply common-sense understanding to carry out simple one- or two-step instructions and handle standardized situations with few or no variables.
  • Complete IHOP training coursework as assigned.
  • Regularly stand and walk; frequently use hands and arms, reach, and stoop, kneel, crouch, or crawl; occasionally talk or hear.
  • Frequently lift or move up to 50 pounds and occasionally lift or move up to 100 pounds.

Responsibilities

  • Develop and maintain professional working relationships with IHOP employees and guests.
  • Clear, clean, and reset tables; clean chairs, booths, and floors after guests leave.
  • Pick up, sort, and wash china, silverware, glassware, pots, pans, and utensils.
  • Follow dish machine and/or sink procedures in accordance with IHOP SOP.
  • Unload, unbox, rotate, and store food, equipment, and supplies as needed.
  • Stock and rotate supplies in service areas and the dining room.
  • Dispose of trash properly.
  • Check restrooms hourly to ensure supplies are stocked and facilities are clean.
  • Perform cleaning duties according to posted cleaning charts.
  • Comply with IHOP uniform and appearance standards.
  • Perform other assignments or tasks as assigned by the General Manager, Assistant Manager, or acting supervisor.

Benefits

  • Paid vacation
  • Paid maternity and paternity leave
  • Paid sick time
  • Insurance
  • Flexible hours
  • Employee meal program
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