Back of House Associate, Gold Coast

Away•Chicago, IL
•$19 - $19

About The Position

Away is hiring a full-time Back of House Associate for its Gold Coast retail team. The role supports the customer experience through stock and inventory management, delivery and shipment processing, cycle counts, and other inventory events. Associates may also assist on the sales floor with customer service, facilitate in-store programs and events, and maintain the store’s integrity and visual standards. Full-time employees must maintain open availability, including one weekend day (Saturday or Sunday), and work an average of at least 30 hours per week. Employees are also expected to adhere to Away’s Blackout Period expectations.

Requirements

  • Excellent communication skills and a passion for operational excellence.
  • Comfort working on the sales floor as needed.
  • Ability to remain calm under pressure.
  • Effective, expedient problem-solving skills and keen attention to detail.
  • Ability to pull, push, lift, and carry up to 25 pounds throughout a work shift.
  • Ability to stand or be on your feet for extended periods throughout a work shift.
  • Ability to bend, squat, twist, and reach as needed throughout a work shift.
  • Open availability, including one weekend day (Saturday or Sunday), and an average of at least 30 hours per week for full-time employees.
  • Adherence to Away’s Blackout Period expectations.

Nice To Haves

  • Inventory experience in a customer-focused setting is strongly preferred but not required.

Responsibilities

  • Embody Away’s brand standards and core values through communication, collaboration, and teamwork.
  • Manage stock and inventory processes and help ensure inventory accuracy standards are met.
  • Process new deliveries and customer shipments.
  • Support cycle counts and other key inventory events throughout the year.
  • Provide customer service on the sales floor as needed.
  • Facilitate in-store programs and events as needed.
  • Maintain the integrity of the store and uphold visual standards.

Benefits

  • Variety of time away from work offerings.
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