B2B Sales Customer Expert I

Teleperformance • Toronto, ON

3d • CA$40,000 • Hybrid

About The Position

Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. Why Choose Teleperformance? We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. Utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. Become Part of an Exceptional Team! Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

About the job As a Sales Representative you will be responsible for prospecting, acquiring, and managing advertising clients across various platforms and channels. This role requires a dynamic and motivated individual with a strong sales background, a deep understanding of digital advertising, and the ability to build and nurture client relationships. The successful candidate will play a pivotal role in driving revenue, maximizing client satisfaction, and contributing to the overall success of our advertising business. Annual Base Salary at CAD $40,000 with earning potential from 5-30% based on maximizing bonus and in-year increments.

Requirements

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Proven track record of success in outbound sales, preferably in the digital advertising industry.
• In-depth understanding of digital advertising platforms, technologies, and trends.
• Strong communication and presentation skills, with the ability to articulate complex concepts in a clear and compelling manner.
• Excellent negotiation and closing skills, with a focus on driving results and exceeding targets.
• Experience using CRM software (e.g., Salesforce, HubSpot) and proficiency in Microsoft Office suite.
• Ability to work independently as well as collaboratively in a fast-paced, dynamic environment

Responsibilities

• Identify and target potential advertising clients through market research, networking, and outreach efforts.
• Develop and implement effective outbound sales strategies to generate new leads and opportunities
• Utilize multiple channels, including email, phone calls, social media, and industry events, to engage with prospects and initiate sales conversations.
• Conduct thorough needs assessments to understand clients' advertising objectives, target audiences, and budget constraints.
• Create compelling sales pitches and presentations tailored to each client's needs and objectives.
• Effectively communicate the value proposition of our advertising solutions and services to prospective clients, highlighting key features, benefits, and success stories.
• Build and maintain strong relationships with advertising clients, serving as their primary point of contact for all sales-related inquiries and activities.
• Collaborate with clients to develop customized advertising campaigns and strategies that align with their goals and objectives.
• Monitor campaign performance and provide regular updates to clients, offering insights and recommendations for optimization and improvement.
• Meet and exceed sales targets and revenue goals by consistently acquiring new clients and maximizing existing account value.
• Identify opportunities for upselling, cross-selling, and additional revenue streams within existing client accounts.

Benefits

• Established career path supported by self-assessments, virtual training, and guided curriculum that allow for vertical and horizontal growth through our multiple lines of business.
• Robust career path with a full development plan and the opportunity to grow in the organization.
• Paid 4 weeks training, 2 weeks leave.
• Continuous learning through progressive training that is specific to your tenure and skills.
• Competitive salary with incentive programs
• Positive and supportive environment
• Medical and Dental benefits
• Employee Family Assistance Programs
• Rewards & Recognition programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED