AVP, Source to Pay - Project Manager

Synchrony•Cincinnati, OH

1d•$90,000 - $155,000

About The Position

The Project Manager leads Source to Pay process-improvement initiatives from concept through early implementation. In partnership with Business Owners, the role clarifies the problem or opportunity, defines desired outcomes and success measures, challenges and simplifies current processes, and aligns stakeholders on a recommended direction. The role translates strategy into an executable delivery approach by establishing process controls, sequencing cross-functional work, defining scope and deliverables, and building an implementation roadmap. Depending on the initiative, the Project Manager may lead work into execution by driving decisions and managing dependencies and risks, or prepare a formalized plan and handoff package for a Program Manager to lead ongoing delivery. The position offers flexibility to work from home near a Synchrony Hub or from an office. In-person engagement activities may require commuting or travel to a Hub or office for business or team meetings, training, and culture events. The role requires a bachelor's degree and at least five years of project-management or similar experience, or a high school diploma/GED and eight years of such experience in lieu of a degree. Compensation is $90,000–$155,000 USD annually, with eligibility for an annual bonus based on individual and company performance. Actual compensation depends on experience, skills, and knowledge, and salaries are adjusted for markets in California, the New York Metro area, and Seattle.

Requirements

Bachelor’s degree and at least 5 years of experience in project management or a similar role; alternatively, a high school diploma/GED and 8 years of relevant experience in lieu of a degree.
Proven experience leading cross-functional initiatives from concept through implementation readiness, including defining direction, aligning stakeholders, and driving decisions.
Demonstrated ability to solve complex problems and translate strategy into an executable delivery approach, including scope, workstreams, milestones, dependencies, and governance.
Experience in process design and improvement, with working knowledge of simplification, standardization, waste elimination, clear handoffs and ownership, and controls-by-design.
Strong written and verbal communication skills, including synthesizing inputs into clear recommendations, plans, and leadership-ready materials.
Demonstrated stakeholder-management experience and ability to partner effectively with Business Owners, technology teams, and subject matter experts.
Must be 18 years or older.
Must have a high school diploma or equivalent.
Must be willing to take a drug test, undergo a background investigation, and submit fingerprints as part of onboarding.
Must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
Must have legal authorization to work in the United States; employment visa sponsorship is not available for this opening.

Nice To Haves

Familiarity with Source to Pay, Procurement, or Third Party Risk.
For internal applicants, familiarity with Source to Pay teams and Coupa is preferred.
Operates effectively in ambiguity and naturally drives action, clarity, structure, and closure.
Comfortable influencing without authority, navigating differing priorities, and building alignment.
Curious and appropriately challenging, asking incisive questions and constructively testing assumptions.
Independent and proactive, managing priorities and momentum across multiple workstreams.
Demonstrates a simplification mindset and looks for ways to streamline processes and improve end-to-end outcomes.

Responsibilities

Partner with Source to Pay Business Owners to define problems or opportunities, target outcomes, success measures, and recommended paths forward.
Document and simplify processes by constructively challenging current-state workflows and designing future-state processes that leverage technology, apply process controls, and use process-improvement best practices.
Break down complex problems, surface tradeoffs and assumptions, evaluate options, drive decisions to conclusion, escalate as needed, and document outcomes in decision logs.
Define and document scope, workstreams, deliverables, milestones, sequencing, dependencies, testing strategies, and resourcing assumptions in a project plan.
Manage strategic risks, dependencies, and constraints using knowledge of Business Owners’ objectives and in-flight projects to inform strategy.
Prepare initiatives for implementation by executing process changes or delivering a complete handoff package to a Program Manager for ongoing delivery in a future program increment.
Perform other duties and/or special projects as assigned.