AVP, Field Sales Manager-Verizon (Southeast)

Synchrony • Atlanta, SC

1d • $75,000 - $130,000 • Hybrid

About The Position

The AVP, Field Sales Manager is a member of a field team with regional responsibility for Verizon corporate and indirect agent locations. The role supports, diagnoses, coaches, counsels, travels with, and trains store personnel to achieve or exceed credit goals across an assigned territory in the southeastern United States. The position is based from a home office in Tennessee, South Carolina, North Carolina, Georgia, or Florida and involves significant travel by company car and plane for store visits, in-person district meetings, and regional events. Travel may be up to 75%, with 50% overnight travel required.

The manager drives Verizon credit program performance for applications, new accounts, and credit sales by developing and executing store initiatives, building productive stakeholder relationships, and supporting strategic action plans. The role communicates field feedback to Synchrony and Verizon, assesses store-level support and performance, partners with marketing and compliance teams, and provides reporting, analysis, recommendations, and competitive intelligence. The manager also supports sales effectiveness through Salesforce, Seismic, brand strategies, initiatives, training materials, and sharing best practices across the enterprise.

Requirements

• Bachelor’s degree and at least 3 years of experience in the Financial Services Field or Retail Store Management; alternatively, a high school diploma or GED and at least 5 years of experience in either field.
• At least 3 years of field or outside sales experience.
• At least 2 years of client relationship or development management experience.
• At least 2 years of experience working with C-suite management.
• Experience developing presentations and pitching to all levels of management.
• Proficiency with Microsoft Word, Excel, and PowerPoint.
• Willingness to travel up to 75% of the time.
• At least 18 years of age and a high school diploma or equivalent.
• Willingness to take a drug test, undergo a background investigation, and submit fingerprints as part of onboarding.
• Ability to satisfy Section 19 of the Federal Deposit Insurance Act.
• Legal authorization to work in the United States; employment visa sponsorship is not available.

Nice To Haves

• Sales experience in telecommunications, particularly wireless products and services.
• Excellent client relationship skills and ability to build and maintain strong business-oriented relationships with leaders at all levels.
• Openness to coaching, ability to learn quickly, and ability to lead through coaching and motivation.
• Customer-focused mindset, ability to respond quickly to customer needs, and understanding of differing client cultures and values.
• Clear and concise written and verbal communication skills.
• Ability to manage multiple priorities simultaneously.
• Strong project management or territory management skills.
• Experience with Salesforce, private label sales, and marketing.

Responsibilities

• Deliver Verizon credit program objectives for applications, new accounts, and credit sales through the development and execution of initiatives across stores.
• Develop productive relationships with key stakeholders to influence and educate them on the importance of credit and ensure performance goals are met or exceeded.
• Partner with stakeholders to drive accountability and support their brand, culture, and values while delivering strategic action plans and improving key program performance indicators.
• Capture and communicate field feedback to Synchrony and Verizon stakeholders to help develop, implement, and monitor initiatives and strategies that improve credit performance.
• Visit Verizon stores to assess credit support and diagnose territory- and store-level performance issues.
• Partner with marketing to support client and field sales strategies that improve credit performance.
• Provide client support at all organizational levels through reporting, analysis, recommendations, and other information that supports compliant performance across stores.
• Partner with the Synchrony Financial Compliance team as the point of contact for point-of-sale and in-store compliance to mitigate exposure and risk.
• Develop methods to collect competitive intelligence, monitor market conditions, identify opportunities, and share findings internally and with client field leadership.
• Support Sales Force Effectiveness Managers in developing and using Salesforce, Seismic, brand strategies, initiatives, and training materials, and share best practices across the enterprise.
• Perform other duties and special projects as assigned.

Benefits

• Annual bonus based on individual and company performance.
• Flexible working arrangements, including the option to work from home near a Hub or work from an office.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior