AVP, Field Sales Manager, North Central USA - Verizon
About The Position
The AVP, Field Sales Manager will be part of a field team with regional responsibilities for Verizon store locations. Based from a home office in the Chicago metropolitan area, the role supports, diagnoses, coaches, counsels, co-travels with, and trains store personnel to achieve or exceed credit goals across an assigned territory. The position requires up to 75% travel and includes a company car. The manager will advance Verizon credit-program performance for applications, new accounts, and credit sales by working with store personnel and stakeholders, assessing store performance, and helping develop and execute improvement initiatives. The role also supports client strategies, reporting and analysis, compliance, competitive intelligence, and sales-effectiveness programs. Synchrony offers flexibility to work from home near a Hub or from an office, with commuting to the nearest Hub for in-person meetings, training, and culture events as required. Field Sales roles may have varied location requirements based on partner obligations or preferences.
Requirements
- Bachelor’s degree and at least 3 years of experience in the Financial Services field or Retail Store Management; alternatively, a high school diploma or GED and at least 5 years of experience in either field.
- At least 3 years of field or outside sales experience.
- At least 2 years of Client Relationship Management experience.
- At least 2 years of experience developing presentations and pitching to all levels of management.
- Proficiency with Microsoft Word, Excel, and PowerPoint.
- Willingness to travel up to 75% of the time.
- At least 18 years of age.
- High school diploma or equivalent.
- Willingness to take a drug test, undergo a background investigation, and submit fingerprints as part of onboarding.
- Ability to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
- Legal authorization to work in the United States; employment visa sponsorship is not available.
Nice To Haves
- Sales experience in telecommunications, particularly wireless products and services.
- Strong client relationship skills and ability to build and maintain business-oriented relationships with leaders at all levels.
- Openness to coaching, ability to learn quickly, and ability to lead through coaching and motivation.
- Customer-focused approach, responsiveness to customer needs, and understanding of varying client cultures and values.
- Clear and concise written and verbal communication skills.
- Ability to manage multiple priorities successfully.
- Strong project-management and/or territory-management skills.
- Ability to communicate clearly and professionally in English and Spanish.
- Experience with Salesforce, private-label sales, and marketing.
Responsibilities
- Deliver Verizon credit-program objectives for applications, new accounts, and credit sales by developing and executing initiatives across stores.
- Develop productive relationships with key stakeholders and educate them on the importance of credit to meet or exceed performance targets.
- Partner with stakeholders to drive accountability, support the client’s brand, culture, and values, and execute strategic action plans and program-performance initiatives.
- Communicate field feedback to Synchrony and Verizon stakeholders to inform the development, implementation, and monitoring of initiatives and strategies.
- Visit Verizon stores to assess credit support and diagnose territory- and store-level performance issues.
- Partner with marketing to support client and Field Sales strategies that improve credit performance.
- Provide client stakeholders with reporting, analysis, recommendations, and other information to support compliant performance in stores.
- Serve as the point of contact with the Synchrony Financial Compliance team to ensure point-of-sale and in-store compliance and mitigate risk.
- Develop methods to collect competitive intelligence, track market changes, and identify opportunities to share with internal teams and client Field leadership.
- Support Sales Force Effectiveness Managers in developing and using Salesforce, Seismic, brand strategies, initiatives, and training materials.
- Share best practices across the enterprise to increase credit-program utilization.
- Perform other duties and special projects as assigned.
Benefits
- Company car included.
- Annual bonus eligibility based on individual and company performance.
- Flexible option to work from home near a Hub or from an office.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
