About The Position

The AVP, East Central Broking Leader drives commercial property and casualty strategy and market execution across the Northeast. The role leads complex placements, strengthens carrier relationships, and partners with producers and account teams to support growth and retention. The position is hybrid in Indianapolis. The leader develops broking and marketing strategies for client accounts, coordinates placement from needs assessment and program design through carrier negotiation and proposal delivery, and helps clients make informed risk-transfer decisions. The role also supports sales efforts, account retention, operational standards, data and analytics deployment, and the development of junior talent. It requires extensive commercial P&C broking experience, leadership capability, strong carrier relationships, market knowledge, and a P&C insurance license. Travel may be required for client, prospect, and industry events.

Requirements

  • 10+ years of experience in commercial P&C broking, with a strong understanding of mid-market dynamics.
  • Proven leadership experience managing teams and driving pivotal initiatives.
  • Deep carrier relationships and market knowledge across the Northeast.
  • Strong communication, negotiation, and partner management skills.
  • Ability to mentor and develop talent across experience levels.
  • Proven technical proficiency and creativity in developing and delivering innovative property and casualty solutions.
  • P&C Insurance License required.
  • Travel as needed for client, prospect, and industry events.

Nice To Haves

  • Experience with Epic agency management system.

Responsibilities

  • Lead strategy development and marketing for a book of NFP clients in the Northeast, aligning plans and timelines with account service teams and clients.
  • Implement national and regional broking strategies and engage producers to identify market opportunities and support new business strategies.
  • Develop strategies for at-risk accounts and identify opportunities to optimize the book of business.
  • Drive placement strategy and execution, including client needs assessment, program design, carrier negotiation, marketing, and go-to-market planning.
  • Coordinate complete and timely submissions with account management teams and clients; respond to carrier queries, analyze quotes, and present recommendations to clients.
  • Determine appropriate coverage based on client risk profiles, business objectives, and risk appetite; develop solutions for difficult placement scenarios.
  • Coordinate broking throughout the placement cycle in accordance with NFP service standards and timelines.
  • Implement NFP broking strategies, including use of strategic carriers, panels, and preferred wholesalers.
  • Support team members in resolving client queries and concerns.
  • Deploy data and analytics to provide insight to clients and the broking team.
  • Lead preparation of proposal documents and prepare complex coverage comparisons, diagnostics, analyses, letters, and reports.
  • Review binders and policies to ensure terms and conditions are accurately reflected.
  • Partner with producers and account teams during sales processes, including prospect qualification, program review, recommendations, marketing, RFP responses, and BOR issuance.
  • Support sales materials, presentations, stewardship reports, and RFP responses for prospective clients.
  • Support regional and broking team KPIs, including growth and retention objectives; support prospect sales and cross-sell and up-sell initiatives.
  • Promote distinctive client value throughout placements and service engagements.
  • Maintain consistent broking standards and client delivery across the region.
  • Mentor and train junior talent and educate account executives and account managers about market dynamics and trends.
  • Build and maintain strategic relationships with carrier, wholesale, and NFP local office partners.
  • Stay informed about carrier appetites, market trends, dynamics, and terms and conditions; help clients make informed risk-transfer decisions.
  • Represent and steward NFP in marketplace interactions.

Benefits

  • Paid time off (PTO)
  • Paid holidays
  • 401(k) with match
  • Exclusive discount programs
  • Health and wellness programs
  • May be eligible for performance-based incentives
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