AVP Account Manager, Japanese-English Bilingual

Marsh • Kansas City, MO

3d • Onsite

About The Position

Marsh is seeking a Japanese-bilingual Account Manager for its Select Risk Solutions team within Marsh Risk. Based in Kansas City, this full-time, on-site position supports Japanese-owned companies and multinational clients as they address insurance and risk challenges in the United States and globally. The role combines insurance expertise, commercial insight, and cross-cultural communication to deliver risk solutions and client service. It involves working with clients, Japanese parent companies, local leadership, carriers, and internal Marsh specialists.

Requirements

• Bachelor’s degree in Business, Insurance, Finance, Risk Management, or a related field.
• 2–4 years of experience in insurance brokerage, commercial insurance placement, risk management, or a related field.
• Professional fluency in Japanese and English, including communicating with business leaders, explaining complex insurance concepts, and preparing or reviewing business communications in both languages.
• Experience supporting commercial insurance programs involving Property, Casualty, FINPRO, or related lines.
• Experience managing client accounts, renewals, placements, or complex insurance projects.
• Knowledge of insurance markets, underwriting practices, risk assessment, and coverage structures.
• Strong analytical and problem-solving skills, including the ability to use data and market insights to inform recommendations.
• Excellent relationship-building, communication, organization, and presentation skills.
• Ability to work independently, manage competing priorities, and perform effectively in a fast-paced environment.
• Willingness and ability to obtain and maintain required licenses and certifications, including a Property & Casualty license.

Nice To Haves

• Knowledge and awareness of Japanese insurance companies operating in the United States.
• Experience working with Japanese-owned companies, multinational organizations, or global insurance programs.
• Experience partnering with Japanese parent companies, expatriate leadership teams, or Japan-based risk and finance stakeholders.
• Strong understanding of Japanese business culture and cross-border communication.
• Existing U.S. insurance broker licenses or relevant professional certifications.
• Experience with multinational placements, controlled master programs, global coordination, or international risk management.
• Ability to translate technical insurance information into clear, practical business recommendations.
• Consultative mindset and genuine interest in helping clients succeed across markets and cultures.

Responsibilities

• Design and implement insurance placement solutions aligned with client needs and commercial objectives, including those of Japanese-owned and multinational clients.
• Prepare and submit coverage specifications and obtain carrier quotes under the “assist, advise, and assume” transaction model.
• Bind coverage and maintain accurate placement binders, exhibits, and contract documentation in accordance with procedural requirements.
• Contribute to pricing strategies and go-to-market approaches to support competitive placement outcomes.
• Communicate in Japanese and English with client executives, advisors, underwriters, and internal teams to support retention, new business development, and service delivery.
• Build relationships with practice groups, insurance markets, carriers, underwriters, and Japanese-speaking client stakeholders.
• Monitor market practices, pricing trends, and underwriting policies, and use those insights to develop placement strategies and client advisories for U.S. and Japanese stakeholders.
• Bridge communication and business practices among Japanese parent companies, U.S. operations, and Marsh teams.
• Oversee account and project management, including renewals, data accuracy, contract execution, and cross-border coordination.
• Ensure work complies with regulatory, professional, and internal standards.

Benefits

• Professional development opportunities and interesting work with supportive leaders.
• A range of career opportunities.
• Benefits and rewards to enhance well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager