Aviation Dispatcher/Scheduler

Sherwin-Williams•Cleveland, OH

9d•Onsite

About The Position

The Sherwin-Williams Company is seeking a highly organized, detail-oriented, and proactive Licensed Dispatcher/Scheduler to join its Flight Department. This role is responsible for end-to-end planning, arrangement, and coordination of travel requirements for company personnel, guests, and flight crews, and for managing two company-owned aircraft. The position involves high-stakes, time-sensitive decisions concerning safety, security, personnel, and cost-efficiency. The successful candidate must communicate professionally with executive-level management and remain composed in a fast-paced, rapidly changing environment. This position is based at the Cleveland Hangar and is not hybrid or remote. It is not eligible for work-authorization sponsorship, now or in the future. The role involves contact with employees and access to confidential and proprietary information or other items of value. The company has determined that a criminal-history review is necessary to protect its business, operations, reputation, staff, employees, and business relationships. Travel requirements are 10%.

Requirements

FAA Dispatcher’s License.
Bachelor’s degree.
Aviation background.
3–5 years of working knowledge of corporate flight operations.
Computer skills with Windows applications, including Word, Excel, and Access.
Ability to work accurately with a 24-hour clock and time-zone changes.
Understanding of aviation-related regulations.
Must be at least 18 years of age.
Must be legally authorized to work in the United States without employment-visa sponsorship, now or in the future.

Nice To Haves

Certified Aviation Manager (CAM) certification.
Familiarity with the PFM (Professional Flight Management) system.
Familiarity with the ARINC (Aeronautical Radio Incorporated) system.

Responsibilities

Maintain full working knowledge of and competency in Federal Aviation Regulations (FAR) and corporate policies.
Understand and comply with the Corporate Executive Travel Policy and Flight Operations Manual (FOM).
Maintain professional conduct and confidentiality in relation to executive travel.
Maintain full working knowledge of the Emergency Response Program (ERP) and serve as the main Cleveland point of contact for emergencies.
Manage and coordinate aircraft maintenance, operations, dispatch, and scheduling.
Prepare account reporting and cost-center analyses monthly, quarterly, and annually for executive review.
Schedule executive, employee, and guest travel on company aircraft to suit each mission and support cost-effective, efficient operations.
Schedule crew to ensure currency and adequate work-life balance.
Use aviation software programs and serve as the primary contact for the vendor.
Arrange ground transportation, catering, and accommodations for flight crew and company passengers, including executives.
Maintain passenger manifests, flight logs, and accurate department and aircraft records.
Research, negotiate, and contract for fuel purchases.
Secure and maintain foreign-travel documents for crew and passengers.
Obtain vendor regulatory information for approval before processing initial payments.
Process invoices in accordance with company-selected programs and manage the role's financial accountability.
Submit annual purchase-order amounts in accordance with the approved Aviation Department budget.
Record Aviation Department time and attendance in the company's UKG timekeeping system.
Coordinate with international flight-support providers to help ensure safe and secure trips, including checking overflight permits and verifying or expediting visas and other international travel paperwork.
Ensure international regulatory compliance.
Serve as the central point of contact for airborne communications with traveling flight crews and/or passengers.
Respond to communications and schedule changes requiring immediate attention, including those received after typical business hours.
Manage the Assistant Scheduler and Administrative Assistant, including training, developing, coaching, and completing annual performance appraisals.
Perform additional responsibilities as necessary.