Aviation Dispatcher/Scheduler

Sherwin-Williams•Cleveland, OH

9d•$98,935 - $126,963•Onsite

About The Position

The Sherwin-Williams Company is seeking a highly organized, detail-oriented, and proactive licensed Dispatcher/Scheduler to join its Flight Department. The role is responsible for end-to-end planning, arrangement, and coordination of travel for company personnel, guests, and flight crew. The successful candidate will manage both company-owned aircraft and make time-sensitive decisions involving safety, security, personnel, and cost-efficiency. The position requires professional communication with executive-level management and composure in a fast-paced, rapidly changing environment. The position is located at the Cleveland Hangar and is not hybrid or remote. It is not eligible for work-authorization sponsorship now or in the future. The role involves access to confidential and proprietary information and is subject to criminal-history review. Travel requirements are 10%.

Requirements

FAA Dispatcher’s License.
Bachelor’s degree.
Aviation background.
3–5 years of working knowledge of corporate flight operations.
Computer skills with Windows applications, including Word, Excel, and Access.
Ability to work accurately with a 24-hour clock and time-zone changes.
Understanding of aviation-related regulations.
Must be at least 18 years of age.
Must be legally authorized to work in the United States without employment visa sponsorship now or in the future.

Nice To Haves

Certified Aviation Manager (CAM) certification.
Familiarity with the PFM (Professional Flight Management) system.
Familiarity with the ARINC (Aeronautical Radio Incorporated) system.

Responsibilities

Maintain working knowledge of and comply with Federal Aviation Regulations and corporate company policies.
Maintain working knowledge of and comply with the Corporate Executive Travel Policy and Flight Operations Manual.
Maintain professional behavior and confidentiality regarding executive travel.
Maintain working knowledge of the Emergency Response Program and serve as the main Cleveland point of contact for emergencies.
Manage and coordinate aircraft maintenance, operations, dispatch, and scheduling.
Manage account reporting and cost-center analysis monthly, quarterly, and annually for executive review.
Schedule executive, employee, and guest travel on company aircraft in a manner appropriate to each mission and focused on cost-effective and efficient performance.
Schedule crew to ensure currency and adequate work-life balance.
Use aviation software programs and serve as the primary vendor contact.
Schedule ground transportation, catering, and accommodations for flight crew and company passengers, including executives.
Maintain passenger manifests, flight logs, and accurate department and aircraft records.
Research, negotiate, and contract for fuel purchases.
Secure and maintain foreign travel documents for crew and passengers.
Obtain vendor regulatory information for approval before processing initial payments.
Pay invoices in accordance with company programs and manage financial accountability.
Submit annual purchase-order amounts in accordance with the approved Aviation Department budget.
Record Aviation Department time and attendance in the UKG timekeeping system.
Coordinate with international flight support providers to ensure safe and secure trips, including checking overflight permits and verifying or expediting visas and international travel paperwork.
Ensure international regulatory compliance.
Serve as the central point of contact for airborne communications with traveling flight crews and/or passengers.
Respond to communications and schedule changes requiring immediate attention after typical business hours.
Manage, train, develop, and coach the Assistant Scheduler and Administrative Assistant, and complete their annual performance appraisals.
Perform additional responsibilities as necessary.