AV Tech/Houseman

Invited•San Diego, CA

25d

About The Position

The AV Tech/Houseman provides audio-visual services to clients and tenants, assisting with their AV needs in a timely and efficient manner. The role supports event setup, operation, and breakdown of equipment according to banquet event orders (BEOs), departmental guidelines, or client instructions. It also includes responding to client concerns and coordinating with Catering and Banquet staff. The position may involve additional event-support duties, such as assembling temporary dance floors, podiums, and other structures; relaying information to other departments; helping AV personnel set up speakers and monitors; and transporting decorations or equipment to off-premises events. Employees are expected to assist colleagues and perform other duties as needed to support operations. The role requires teamwork, good conduct and safe work habits, the ability to follow instructions and company procedures, and the ability to work efficiently in a fast-paced indoor and outdoor environment. Full-time hours are specified, with occasional weekend availability.

Requirements

At least two years of regular and continuing experience in an audio-visual function.
High school diploma.
Ability to communicate and follow instructions.
Exceptional verbal and written communication skills and customer service skills.
Working knowledge of audio-visual fields, including sound, lighting, projection, and technological devices.
Good computer and software skills; intermediate-to-advanced computer skills.
Ability to work at a fast pace in indoor and outdoor environments.
Ability to lift equipment weighing up to 50 pounds and occasionally push or pull carts and equipment weighing up to 250 pounds.
Full-time availability, with occasional weekend availability.

Responsibilities

Assist guests and clients with audio-visual needs in a timely and efficient manner.
Set up, break down, and/or operate equipment according to BEOs, departmental guidelines, or client direction.
Support AV staff with setup of equipment such as speakers and monitors.
Help assemble temporary dance floors, podiums, and other structures as needed.
Relay information to outside departments and maintain open communication with Catering and Banquet staff.
Help transport decorations and equipment to off-premises event locations when assigned.
Resolve client complaints in a timely manner and ensure guest satisfaction.
Support the AV Department in developing cost-saving strategies and making recommendations to the immediate supervisor.
Follow company, club, and department standards, policies, procedures, manuals, and instructions.
Work as part of a team, follow directions, and assist colleagues or perform other tasks as needed.
Multi-task and work at an efficient pace to meet business needs.
Maintain safe working habits and ensure others are acting safely in work areas.
Attend daily line-up and participate as requested.
Wear a clean, neat uniform that meets company and property standards.