AV Systems Administrator

Come work at QU•Hamden, CT

22h•Onsite

About The Position

Quinnipiac University is seeking a service-oriented AV Systems Administrator to join the Audiovisual Infrastructure team within Information Technology Services. The position supports, maintains, and improves audiovisual technology across the university, including systems in more than 250 classrooms, conference rooms, and specialized spaces such as lecture halls, active learning labs, courtrooms, boardrooms, athletic facilities, an arena, and sports stadiums. Teaching and meeting spaces are configured as Zoom Rooms, making Zoom a central part of the university’s AV environment. The AV Systems Administrator helps ensure the reliability and performance of systems used by faculty, staff, students, and visitors. The role also supports events requiring supplemental equipment or AV assistance in spaces without permanent installations, and contributes to planning, design, engineering, and implementation of AV initiatives, including technology refreshes, renovations, and new construction.

Requirements

Bachelor’s degree in Information Technology or a related field, or equivalent professional experience in lieu of a degree.
At least five years of experience supporting, designing, implementing, and maintaining audiovisual systems in higher education, corporate, healthcare, or a similarly complex environment.
Experience designing, programming, configuring, and troubleshooting audiovisual control systems and integrated AV environments.
Knowledge of audiovisual technologies, including control systems, digital signal processing (DSP), video conferencing, audio systems, displays, projection systems, and AV-over-IP solutions.
Experience supporting hybrid meeting and learning technologies, including audiovisual software, client computing devices, and connectivity solutions.
Strong technical writing and documentation skills, including developing system documentation, standards, procedures, and training materials.
Demonstrated project coordination or project management experience, including managing multiple priorities and collaborating with vendors and stakeholders.
Excellent analytical and troubleshooting skills, including the ability to diagnose and resolve complex audiovisual and technology-related issues.
Strong customer service, communication, and interpersonal skills.
Ability to collaborate effectively with faculty, staff, students, vendors, and colleagues from varied backgrounds and perspectives.
CTS (Certified Technology Specialist) certification.
Flexibility to support events during off hours, including nights and weekends.
Valid driver’s license and ability to drive between campuses as needed.
Must be legally authorized to work in the United States without requiring employer sponsorship or visa support now or in the future.

Nice To Haves

Experience administering and supporting Zoom Rooms in an enterprise or higher education environment.
Experience with the Logitech video conferencing ecosystem and related collaboration technologies.
Experience with Crestron control systems, including configuration, programming, troubleshooting, and administration.
Experience supporting large-scale audiovisual deployments across classrooms, conference rooms, event spaces, or specialized instructional environments.
Experience designing AV solutions for renovations, new construction projects, and technology refresh initiatives.

Responsibilities

Monitor rooms to ensure audiovisual systems are functioning properly.
Support campus events that require additional audiovisual setup or assistance.
Maintain the inventory and status of loaner audiovisual equipment.
Troubleshoot and repair audiovisual equipment.
Work with equipment vendors to resolve technical issues.
Assist in designing and developing audio, visual, and data conferencing solutions, providing cost-effective and user-friendly integrated conference room solutions.
Work with project and design teams and audiovisual vendors throughout the project life cycle.
Install, test, and support on-site audiovisual systems for internal clients and research projects.
Develop audiovisual drawings and diagrams.