Sr. AV Systems Specialist

Abacus Technology•Bellevue, NE

2d•Onsite

About The Position

Abacus Technology is seeking a Sr. AV System Specialist to support USSTRATCOM as part of the Audio/Video Control Room (AVCR) team at Offutt AFB. The role provides high-quality, reliable voice and video capabilities and customer support. This full-time position supports conference rooms, an auditorium, the atrium, and other enterprise AV environments, including systems operating across multiple security classifications.

Requirements

At least 5 years of experience in audio/visual and VTC solutions.
Security+ certification or an equivalent certification compliant with DoD 8570 IAT II.
Harman Certified Control Professional - Programming (HCCP-P) certification, or ability to obtain it within six months of hire.
Experience with enterprise ISDN- and IP-based VTC solutions, including bridging, gateways, gatekeepers, border controllers, and management systems.
Experience with systems operating at multiple classifications, including Secret, Top Secret, and Top Secret/SCI.
Experience with room control systems.
Ability to write control-system software code and graphical user interfaces for complex multi-classification operational environments.
Experience operating and maintaining complex AV distribution systems.
Experience investigating and resolving AV issues.
Familiarity with CATV systems, including satellite and terrestrial systems.
Experience with Cisco Management Suites, Cisco VTC systems, Cisco MCUs, and gateways.
Experience with large-scale audio solutions, including theater design and large-venue multi-input, multi-output systems.
Experience operating and maintaining enterprise VTC solutions.
Knowledge of Cisco Telepresence Management Suite and room-control programming using Crestron Simpl, Simpl+, and AMX NetLinx Studio.
Experience with secure and unsecure VTC endpoint operations, including conference-room systems.
Knowledge of digital signal processor operations and configuration.
Control-system knowledge, including AMX touch-panel programming or certification.
Must be a U.S. citizen.
Must hold a current Top Secret clearance with SCI access (TS/SCI); selected applicants must meet eligibility requirements for access to classified information.

Responsibilities

Administer, configure, operate, and maintain systems supporting conference rooms, the auditorium, and the atrium.
Maintain and operate VTC, AV suites, and teleconferencing hardware and software.
Administer, maintain, configure, schedule, and facilitate suite-based VTC systems and associated equipment and processes.
Facilitate use of the atrium and auditorium audio and video display systems; monitor quality and make adjustments as needed.
Troubleshoot and resolve AV issues in collaboration spaces and presentation rooms.
Administer, configure, operate, and maintain the AVCR Video Distribution System, fiber-optic matrix video switches, AV rack equipment, and AVCR operational floor equipment.
Administer, maintain, configure, and operate enterprise digital signage systems at the C2F building and designated alternate sites.
Administer, configure, maintain, and operate digital interfaces in conference rooms, collaboration spaces, the atrium, and the auditorium.
Write control-system software code and graphical user interfaces for complex multi-classification operational environments.
Provide touch-panel programming and configure AV components for the Government.
Administer, configure, maintain, and operate VTC infrastructure, including codecs, MCUs, TMS, VCS Control, and Expressway across multiple networks.
Monitor AV services, identify and report incidents, degradations, and outages in accordance with USSTRATCOM policy, and assist with root-cause analysis and resolution.
Administer, configure, maintain, and operate the Multi-Domain Video Network Switch and provide secure connections among VTC endpoints using different transmission mediums.
Coordinate with distant-end locations to ensure reliable, consistent communications and equipment operation.
Administer, configure, maintain, and operate the Enterprise CATV System and facilitate CATV services for USSTRATCOM.
Provide on-site end-user support for mission-critical and mission-essential AV systems and services.
Install, configure, and maintain AV hardware and software on Command-approved networks as requested.
Perform preventive maintenance inspections and actions in accordance with manufacturer recommendations and J6 requirements.
Train USSTRATCOM personnel on AV and VTC equipment as needed.