Sr. AV Systems Specialist

Abacus Technology•Bellevue, NE

1d•Onsite

About The Position

Abacus Technology is seeking a Senior AV Systems Specialist to support USSTRATCOM as part of the Audio/Video Control Room (AVCR) team at Offutt AFB. The role provides reliable voice and video capabilities and customer support for mission-critical and mission-essential AV systems and services. This is a full-time position. The specialist administers, configures, operates, and maintains AV, VTC, video distribution, digital signage, CATV, and related systems across conference rooms, collaboration spaces, the auditorium, the atrium, and other designated sites. The role also provides on-site user support, troubleshooting, preventative maintenance, training, and coordination with remote locations to ensure dependable communications. It includes writing control-system software and graphical user interfaces for complex multi-classification environments and supporting VTC infrastructure across multiple networks.

Requirements

At least 5 years of experience with audio/visual and VTC solutions.
Security+ certification or an equivalent certification compliant with DoD 8570 IAT II.
Harman Certified Control Professional - Programming (HCCP-P) certification, or ability to obtain it within six months of hire.
Experience with enterprise ISDN- and IP-based VTC solutions, including bridging, gateways, gatekeepers, border controllers, and management systems.
Experience supporting systems at Secret, Top Secret, and Top Secret/SCI classification levels.
Experience with room control systems and writing control-system code and graphical user interfaces for complex multi-classification environments.
Experience operating and maintaining complex AV distribution systems and investigating and resolving AV issues.
Familiarity with satellite and terrestrial CATV systems.
Experience with Cisco Management Suites, Cisco VTC systems, Cisco MCUs, and gateways.
Experience with large-scale audio solutions, including theater design and large-venue multi-input, multi-output systems.
Knowledge of Cisco TelePresence Management Suite and room-control programming using Crestron SIMPL, SIMPL+, or AMX NetLinx Studio.
Experience with secure and unsecure VTC endpoint operations, including conference-room systems.
Knowledge of digital signal processor operation and configuration, and control systems; AMX touch-panel programming/certification experience.
Must be a U.S. citizen and hold a current Top Secret clearance with SCI access.
Must meet eligibility requirements for access to classified information and be subject to a U.S. government security investigation.

Responsibilities

Administer, configure, operate, and maintain systems supporting conference rooms, the auditorium, and the atrium.
Maintain and operate VTC, AV suites, teleconferencing hardware, and software.
Administer, maintain, configure, schedule, and facilitate suite-based VTC systems and associated equipment and processes.
Facilitate use of the atrium and auditorium audio and video display systems; monitor quality and adjust settings as needed.
Troubleshoot and resolve AV issues in collaboration spaces and presentation rooms.
Administer, configure, operate, and maintain the AVCR Video Distribution System, fiber-optic matrix video switches, AV rack equipment, and operational-floor equipment.
Administer, maintain, configure, and operate enterprise digital signage systems at the C2F building and designated alternate sites.
Administer, configure, maintain, and operate digital interfaces in conference rooms, collaboration spaces, the atrium, and auditorium to provide consistent AV controls.
Write control-system software code and graphical user interfaces for complex multi-classification operational environments.
Provide the Government with touch-panel programming and AV component configuration.
Administer, configure, maintain, and operate VTC infrastructure, including codecs, MCUs, TMS, VCS Control, and Expressway across multiple networks.
Monitor AV services, identify and report incidents and service degradations or outages under USSTRATCOM policy, and help determine root causes and resolve issues.
Administer, configure, maintain, and operate the Multi-Domain Video Network Switch.
Provide secure connections for VTC endpoints using different mediums and bridge participants into a single hosted environment.
Coordinate with distant-end locations to ensure reliable and consistent communications.
Administer, configure, maintain, and operate the Enterprise CATV System and facilitate CATV services for USSTRATCOM.
Provide on-site end-user support for mission-critical and mission-essential AV systems and services.
Install, configure, and maintain AV hardware and software on Command-approved networks as requested.
Perform preventative maintenance inspections and actions in accordance with manufacturer recommendations and J6.
Train USSTRATCOM personnel to operate AV and VTC equipment as needed.