Systems Administrator
About The Position
The Systems Administrator maintains and supports Samford University’s core IT systems, focusing primarily on user management, email administration, and automation. The role handles technical service tickets, manages system access within Microsoft 365, Entra ID, and Active Directory, and helps ensure the secure and efficient operation of networked services. The position requires PowerShell proficiency and experience with email flow, certificates, and security technologies such as Windows Defender and Cisco IronPort. The Systems Administrator installs and configures server and storage hardware, supports server and storage operations, and assists with virtualization environments. The role also manages account access, email security, certificates, infrastructure maintenance, documentation, and change control. The employee provides weekly task and project status reports to the Director of Network Systems and Infrastructure and assists with other projects as directed.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, or a related field, or at least three years of relevant systems administration (Windows or Linux) or network systems experience in lieu of a degree.
- At least one year of experience in systems administration or network systems support.
- Experience in Windows and/or Linux server administration.
- Hands-on experience managing Microsoft 365, Entra ID, and Active Directory environments.
- Knowledge of certificate creation, deployment, and renewal processes.
- Demonstrated proficiency in PowerShell scripting for automation and troubleshooting.
- Strong organizational and communication skills.
- Must be able to report to work five days per week.
- Must be able to view screens and monitor systems continuously for up to eight hours per day.
- Must be able to traverse campus as needed for troubleshooting and network maintenance.
- Must be able to bend, stoop, and lift up to 50 pounds.
Nice To Haves
- Experience with storage array networks and network-attached storage.
- Experience working in higher education.
- Experience with VMware or other virtualization technologies.
- Experience configuring and monitoring email delivery and security solutions.
Responsibilities
- Document issues and maintenance activities in the Technology Services ticket management system.
- Install and configure server and storage hardware.
- Manage user accounts, groups, and access provisioning in Microsoft 365, Entra ID, and Active Directory.
- Monitor and respond to tickets related to account access, system performance, and infrastructure issues.
- Administer and optimize email flow and security, including DKIM, SPF, and DMARC configurations, and troubleshoot routing through Windows Defender and Cisco IronPort.
- Manage certificates for internal and public-facing systems, including timely renewals and secure deployment.
- Develop and maintain PowerShell scripts to automate recurring administrative tasks and streamline workflows.
- Assist with server and storage management, including performance monitoring, backups, and patching.
- Support VMware or other virtualization environments.
- Participate in infrastructure projects and document maintenance and support activities in the ticket management system.
- Maintain the team’s documentation library and keep system records accurate and up to date.
- Follow established change control processes for system upgrades and configuration changes.
- Handle confidential information with discretion and professionalism.
- Provide weekly task and project status reports to the Director of Network Systems and Infrastructure.
- Assist with other projects or tasks as directed by the Director of Network Systems and Infrastructure.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
