Autotech Technical Trainer

Genuine Parts Company•Usa, CA

About The Position

The NAPA Autotech Technical Instructor delivers automotive and truck technical training to technicians, shop owners, and other customer participants. The role uses approved curriculum, adult-learning principles, and current diagnostic and repair knowledge to build technical capability, improve repair quality, reduce comebacks and parts returns, and support the value of NAPA parts, tools, equipment, and programs. Training may be delivered in evening, daytime, short-format, or extended-format courses based on assigned curriculum, market demand, and business needs. The role requires ASE Master certification, technical credibility, effective facilitation, and extensive travel. The instructor delivers training in classroom, shop, customer, distribution-center, training-center, and event settings. They support training planning and customer relationships, provide feedback for course and program improvement, complete class administration, and maintain company training assets. The position involves up to 70% travel, including overnight travel and evening, weekend, or holiday travel as needed. Work takes place in classroom and/or automotive shop environments, with exposure to shop noise, bright lighting, varying temperatures, moving equipment, and mechanical operations.

Requirements

High school diploma or equivalent experience.
Current ASE Master Automobile Technician certification, including A1–A8 and EPA 609 certifications.
Five or more years of experience as a working automotive technician.
Two or more years of experience facilitating adult-learning programs, technical training, meetings, or presentations.
Knowledge of automotive systems, diagnostic processes, repair procedures, and automotive and/or truck repair-shop operations.
Demonstrated ability to explain technical information clearly and facilitate small and large groups.
Strong communication, facilitation, interpersonal, organization, and time-management skills.
Ability to use Microsoft Outlook, Word, Excel, and PowerPoint.
Demonstrated integrity, sound judgment, teamwork, and commitment to a safe and respectful workplace.
Ability to travel up to 70%, including overnight travel and evening, weekend, or holiday travel as needed.
Ability to lift and carry objects of varying weights, including 100 lbs. or more depending on job duties.
Ability to push and pull carts, pallet jacks, or other equipment loaded with materials, including heavy loads over extended distances or up ramps.
Ability to stand and walk for extended periods, often for the duration of a shift.
Ability to bend, stoop, squat, reach, and retrieve items from shelves, bins, or storage racks at various heights and angles.
Ability to climb ladders or stairs and work at heights, including open-floor mezzanines, while following safety protocols.
Proficiency in operating tools, automotive systems, and diagnostic equipment.
Manual dexterity to handle small objects and operate automotive tools and equipment with precision and accuracy.
Stamina to work in a shop or classroom environment, including long hours, weekends, and extended time during peak periods.
Commitment to following safety protocols and remaining alert to potential shop hazards and audible and visual safety signals.

Nice To Haves

ASE Advanced Engine Performance Specialist (L1) certification.
Automotive, truck, fleet, or related technical-training experience.
Experience supporting curriculum development, course pilots, learning assessments, or training-program improvement.
Knowledge of NAPA products, programs, parts, tools, equipment, distribution-center, and store operations.
Familiarity with repair-information systems, including Mitchell 1 or comparable platforms.
Associate’s or bachelor’s degree in automotive technology, education, business, or a related field.

Responsibilities

Prepare for and deliver engaging, technically accurate automotive and truck training using approved curriculum and adult-learning principles.
Facilitate instructor-led training in classroom, shop, customer, distribution-center, training-center, and event settings, including daytime, evening, multi-day, and occasional weekend programs.
Maintain approved course-content integrity while adapting examples, facilitation methods, and delivery techniques to learner needs.
Ensure an effective learning environment, including participant readiness, prerequisite communication, room setup, equipment, training aids, materials, and audiovisual requirements.
Evaluate learner outcomes using approved assessments, observations, participant evaluations, and feedback; identify learner gaps and recommend follow-up training or development.
Deliver training-related presentations at NAPA, customer, distribution-center, store, owner, marketing, and industry events as assigned.
Partner with management, the NAPA Training Service Center, NAPA field teams, distribution centers, stores, and customers to identify training needs and support effective schedules.
Build productive relationships with technicians, shop owners, customers, field personnel, and Autotech colleagues.
Support marketing and engagement activities that increase awareness, enrollment, attendance, and adoption of Autotech programs.
Represent and promote NAPA Autotech training, NAPA programs, parts, tools, and equipment professionally.
Communicate training feedback, customer needs, course issues, and improvement opportunities to management, curriculum developers, and other appropriate stakeholders.
Participate in needs assessments, pilots, curriculum-development activities, and continuous-improvement initiatives by providing technical expertise, feedback, case studies, and content recommendations.
Complete required pre-class and post-class administration accurately and on time, including rosters, evaluations, assessments, attendance records, materials, expense reports, and related documentation.
Safely transport, set up, operate, and store training materials, parts, tools, demonstration equipment, and audiovisual resources.
Maintain and protect assigned vehicles, training equipment, demonstration aids, computers, credit cards, and other company assets.
Maintain current automotive, product, facilitation, and adult-learning knowledge through professional development, hands-on work, self-study, train-the-trainer programs, and industry involvement.
Follow company policies, standard operating procedures, safety requirements, and applicable customer-site requirements.
Perform other duties as assigned.