Automotive Valet

DARCARS Automotive Group•Frederick, MD

About The Position

DARCARS of Frederick is hiring an Automotive Valet. The role supports customer satisfaction and dealership operations through lane management, vehicle movement, customer assistance, and general errands. The position pays $15 per hour and offers up to 25 hours per week. The employee must conduct business professionally and ethically, follow dealership policies and procedures, and perform other duties assigned by a supervisor. Offers of employment are contingent on successfully passing background screening, including criminal background, consumer and motor vehicle records, and SSN verification. Employment is at-will.

Requirements

  • Valid driver's license and acceptable, safe driving record.
  • Strong communication skills with customers and DARCARS employees.
  • Demonstrated commitment to customer service.
  • High school diploma or equivalent (GED).
  • Must be at least 18 years of age.
  • Ability to speak, read, and comprehend instructions, short correspondence, and policy documents, and to converse comfortably with customers.
  • Ability to bend, twist, and stand for long periods in various weather conditions.
  • Ability to lift a minimum of 30 lbs.

Nice To Haves

  • Ability to operate manual vehicles.

Responsibilities

  • Conduct business in a professional and ethical manner.
  • Greet every customer with a smile.
  • Direct customers to their desired destinations when parking or retrieving vehicles.
  • Assist with service write-up and tagging customer vehicles.
  • Assist with efficient vehicle flow within the dealership as service tickets are generated.
  • Move client vehicles to and from the shop to assist Advisors and Technicians, and provide other support needed to complete service visits.
  • Provide shuttle service to customers when requested.
  • Report situations or conditions that jeopardize the safety, welfare, or integrity of the dealership, its employees, or customers to management.
  • Maintain cleanliness of the service area, keeping the floor clean and dry as necessary.
  • Remove garbage.
  • Clean driveways and walkways, removing debris, ice, and snow as necessary.
  • Comply with DARCARS policies and procedures.
  • Assist in dealer exchanges.
  • Perform other duties as assigned.

Benefits

  • Comprehensive benefits plan including 401(k).
  • Employee discounts on vehicle purchases, parts, and service repairs.
  • Opportunities to join community service initiatives.
  • Internal career advancement opportunities.
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