Automotive Valet

DARCARS Automotive Group • Mount Kisco, NY

2d

About The Position

The Automotive Valet supports customer satisfaction and the dealership’s continued success by managing the service lane and performing tasks and errands for the service department. The role includes greeting and directing customers, moving vehicles through the dealership, assisting with service write-up and vehicle tagging, and helping Advisors and Technicians complete service visits. The valet may provide customer shuttle service and assist with dealer exchanges. The position also involves maintaining clean and safe service areas, driveways, and walkways, and following dealership policies and procedures.

Requirements

• Valid driver’s license and an acceptable, safe driving record.
• Strong communication skills with customers and DARCARS employees.
• Demonstrated commitment to customer service.
• High school diploma or equivalent (GED).
• Ability to speak, read, and comprehend instructions, short correspondence, and policy documents, and to converse comfortably with customers.
• Ability to bend, twist, and stand for long periods in various weather conditions.
• Ability to lift a minimum of 30 lbs.

Nice To Haves

• Ability to operate manual vehicles.

Responsibilities

• Conduct business in a professional and ethical manner.
• Greet every customer with a smile.
• Direct customers to their desired destinations when parking or retrieving their vehicles.
• Assist with service write-up and tagging customer vehicles.
• Assist with efficient vehicle flow within the dealership as service tickets are generated.
• Move client vehicles to and from the shop and assist Advisors and Technicians with tasks needed to complete service visits.
• Provide shuttle service to customers when requested.
• Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees, or customers.
• Maintain cleanliness of the service area, keeping the floor clean and dry as necessary.
• Remove garbage.
• Clean driveways and walkways by removing debris, ice, and snow as necessary.
• Comply with DARCARS policies and procedures.
• Assist in dealer exchanges.
• Perform other duties as assigned.

Benefits

• Comprehensive benefits plan including 401(k).
• Employee discounts on vehicle purchases, parts, and service repairs.
• Opportunities to join community service initiatives.
• Internal career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED