Automotive Valet

DARCARS Automotive Group•Greenwich, CT

2d•Onsite

About The Position

DARCARS of Greenwich is hiring an Automotive Valet to support customer satisfaction and the dealership’s service department. The role is responsible for managing the service lane and completing tasks and errands for the department. The Automotive Valet greets and directs customers, assists with vehicle check-in and service operations, moves vehicles, and helps maintain clean and safe dealership areas. The position also includes providing customer shuttle service when requested and assisting with dealer exchanges. Other duties may be assigned by a supervisor. The role involves substantial standing and walking around showrooms and vehicle lots, including exposure to various weather conditions. Applicants need a valid driver’s license and an acceptable, safe driving record, a high school diploma or GED, and the ability to communicate and understand instructions and policy documents. The ability to operate manual vehicles is a plus. Employment offers are contingent upon passing background screening, including criminal, consumer, motor vehicle record, and Social Security number verification. Employment is at will.

Requirements

Valid driver’s license and acceptable, safe driving record.
Strong communication skills with customers and DARCARS employees.
Demonstrated commitment to customer service.
High school diploma or equivalent (GED).
Ability to speak, read, and comprehend instructions, short correspondence, and policy documents, and converse comfortably with customers.
Ability to bend, twist, and stand for long periods in various weather conditions.
Ability to lift a minimum of 30 lbs.

Nice To Haves

Ability to operate manual vehicles.

Responsibilities

Conduct business in a professional and ethical manner.
Greet every customer with a smile.
Direct customers to their desired destinations when parking or retrieving vehicles.
Assist with service write-up and tagging customer vehicles.
Help maintain efficient vehicle flow as service tickets are generated.
Move client vehicles to and from the shop to assist service advisors and technicians.
Provide shuttle service to customers when requested.
Report situations or conditions that jeopardize the safety, welfare, or integrity of the dealership, its employees, or customers to management.
Maintain cleanliness in the service area, including keeping the floor clean and dry as necessary.
Remove garbage.
Clean driveways and walkways, removing debris, ice, and snow as necessary.
Comply with DARCARS policies and procedures.
Assist in dealer exchanges.
Perform other duties and responsibilities as requested by a supervisor.