Automotive Valet
About The Position
DARCARS of Silver Spring is hiring an Automotive Valet. The role supports customer satisfaction and the company’s continued success by managing the service lane, helping direct customer and dealership vehicle flow, and performing various tasks and errands. The position also involves assisting customers, service advisors, and technicians; maintaining the service area and dealership walkways; and providing shuttle service when requested. Other duties may be assigned by a supervisor. Employment offers are contingent upon successfully passing background screening, including a criminal background check, review of consumer and motor vehicle records, and SSN verification. Employment is at-will and subject to termination if dealership rules and regulations are violated. The employer describes itself as an equal opportunity employer and drug-free workplace.
Requirements
- Valid driver’s license and acceptable, safe driving record.
- Strong communication skills with customers and DARCARS employees.
- Demonstrated commitment to customer service.
- High school diploma or equivalent (GED).
- Must be at least eighteen years of age.
- Ability to speak, read, and comprehend instructions, short correspondence, and policy documents, and to converse comfortably with customers.
- Ability to bend, twist, and stand for long periods in various weather conditions.
- Ability to lift a minimum of 30 lbs.
Nice To Haves
- Detailing experience.
- Ability to operate manual vehicles.
Responsibilities
- Conduct business in a professional and ethical manner.
- Greet every customer with a smile.
- Direct customers to their desired destinations when parking or retrieving their vehicles.
- Assist with service write-up and tagging customer vehicles.
- Help maintain efficient vehicle flow within the dealership as service tickets are generated.
- Move client vehicles to and from the shop and assist advisors and technicians with other needs related to service visits.
- Provide shuttle service to customers when requested.
- Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees, or its customers.
- Maintain cleanliness of the service area, keeping the floor clean and dry as necessary.
- Remove garbage.
- Clean driveways and walkways, removing debris, ice, and snow as necessary.
- Comply with DARCARS policies and procedures.
- Assist in dealer exchanges.
- Perform other duties as assigned by a supervisor.
Benefits
- Comprehensive benefits plan including 401k.
- Employee discounts on vehicle purchases, parts, and service repairs.
- Opportunities to join community service initiatives.
- Internal career advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
