Automotive Technician - Nalley Infiniti Marietta

Asbury Automotive Group•Marietta, GA

About The Position

The Automotive Technician is responsible for understanding and completing routine repairs on customer vehicles, performing general repairs and diagnosis with some assistance. Work includes light engine repairs, transmissions, clutches, drive shafts, electrical systems such as starters and alternators, HVAC systems, and steering and suspension systems. The technician is expected to hold most of the applicable manufacturer certifications. The technician performs diagnosis, repair, and preventive maintenance; documents work and recommendations; communicates with service advisors about additional work or delays; and conducts road tests when necessary and practical. The role also involves maintaining technician proficiency, participating in manufacturer training, meeting customer satisfaction goals, completing warranty documentation and timekeeping, protecting customer vehicles and information, following applicable laws and company policies, and completing regulatory compliance training.

Requirements

  • Previous automotive technician experience.
  • Basic tools.
  • Strong technical and mechanical skills.
  • Ability to work as a team player and repetitively on complex tasks.
  • At least 18 years of age.
  • Valid driver’s license.
  • Ability to pass pre-employment background and drug screening.

Nice To Haves

  • ASE certifications are heavily preferred.
  • Manufacturer certifications are heavily preferred.

Responsibilities

  • Use the multi-point inspection form accurately for each vehicle.
  • Document all work performed and recommended on assigned repair orders.
  • Communicate with the service advisor when additional work is needed or repairs cannot be completed within the promised time.
  • Maintain technician proficiency according to Asbury standards.
  • Conduct road tests when necessary and practical to determine needed work and confirm successful repairs.
  • Perform all levels of vehicle diagnosis and repair.
  • Perform preventive and routine maintenance services.
  • Use product and technical training assigned by the manufacturer and management.
  • Participate in manufacturer-sponsored training programs and schools to expand knowledge of new technology.
  • Maintain the manufacturer Customer Satisfaction Index at or above Asbury’s specified goals for district, regional, and national scores.
  • Complete work, notations, and timekeeping required for warranty repair orders and warranty claims.
  • Report situations or conditions that could jeopardize the safety, welfare, or integrity of the dealership, its customers, or employees.
  • Ensure customer vehicles are returned as clean as they were before service.
  • Complete required training for compliance with federal, state, and local regulations, including hazardous waste disposal and OSHA Right-to-Know requirements.
  • Comply with applicable laws and company policy regarding safeguarding customer vehicles, property, and information.

Benefits

  • Weekly pay
  • Paid holidays and paid time off
  • Paid training
  • Stock awards for eligible management and front-line team members
  • Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans
  • Up to 12 weeks of paid pregnancy leave (disability leave)
  • Paid parental leave
  • Health savings accounts
  • Flexible spending accounts
  • Short-term and long-term disability plans
  • Whole life and term life insurance
  • 401(k) with company match
  • Pet insurance
  • Digital career path tool
  • Continuous training through Asbury’s Internal Learning Management System
  • Professional growth and development opportunities
  • Technician student loan relief resources
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Paid volunteer hours through community service initiatives
  • Employee referral program with bonus opportunities
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