About The Position

The Automotive Technician performs vehicle repair and maintenance according to repair orders and dealership and factory standards. The role diagnoses malfunctions, completes authorized repairs, and conducts multi-point inspections to support vehicle safety and reliability and build customer loyalty. The technician documents work, coordinates with the Parts Department and Service Advisors, maintains an inventory of standard technician tools, stays current on factory technical bulletins, and participates in factory-sponsored training as appropriate. Success is measured by targeted production and Customer Satisfaction Index results. The position offers career growth opportunities such as Master-Certified Technician, Service Advisor, and Service Management roles. Pay ranges from $28.50 to $54.00 per flat-rate hour.

Requirements

  • High school diploma or equivalent.
  • At least 3 years of experience as an automotive technician.
  • Automotive technical training, varying based on store needs.
  • Attention to detail.
  • Organization and follow-up skills.
  • Valid in-state driver’s license and an acceptable, safe driving record that is maintained.
  • Passion for cars and customer service.

Responsibilities

  • Perform vehicle repairs and maintenance efficiently and accurately according to repair orders and dealership and factory standards.
  • Communicate regularly with the Parts Department and Service Advisors to manage production and customer communication.
  • Diagnose the cause of vehicle malfunctions and perform repairs when authorized by the customer.
  • Conduct multi-point inspections and make appropriate recommendations to support vehicle safety and reliability.
  • Document work performed on each vehicle on the repair order.
  • Maintain an inventory of normal technician tools not inventoried by the Service department as special tools.
  • Keep current on factory technical bulletins and participate in factory-sponsored training as appropriate.
  • Provide an exceptional customer experience to drive loyalty.

Benefits

  • Competitive compensation
  • 401k matching
  • Health insurance plans
  • Dental insurance plans
  • Vision insurance plans
  • Maternity benefits
  • Paid training and OEM certification support
  • Associate purchase and discount programs for vehicles, services, parts, collision, accessories, and AutoGear
  • Deals and discounts through YouDecide
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