The Certified Technician performs vehicle repair and maintenance as assigned in accordance with dealership and factory standards. The role builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a caregiver for vehicle safety and reliability. Technicians use factory training and tools, communicate with the Parts Department and Service Advisors, diagnose and repair vehicle issues when authorized, and provide an exceptional customer experience. Performance is measured by achieving targeted production and Customer Satisfaction Index results. Career growth opportunities may include Master-Certified Technician, Service Advisor, and Service Management roles.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED