Automotive Technician - Main Line - AutoNation Chevrolet Arrowhead

AutoNation • Columbia, MD

6d • $29 - $54

About The Position

The Automotive Technician performs vehicle repair and maintenance as assigned, following dealership and factory standards. The role builds Customer loyalty by developing trust and helping ensure vehicle safety and reliability. The technician works with Parts Department staff and Service Advisors, diagnoses malfunctions, performs customer-authorized repairs, completes multi-point inspections, and documents work on repair orders. The position also involves maintaining an inventory of the technician’s normal tools, keeping current with factory technical bulletins, and participating in factory-sponsored training as appropriate.

Performance is measured by achieving targeted production and Customer Satisfaction Index goals. Career growth opportunities may include Master-Certified Technician, Service Advisor, or Service Management roles. AutoNation offers factory training, OEM certification support, and advancement opportunities across its nationwide locations.

Requirements

• High school diploma or equivalent.
• At least 3 years of experience as an automotive technician.
• Automotive technical training, varying based on store needs.
• Attention to detail.
• Organization and follow-up skills.
• Valid in-state driver's license and an acceptable, safe driving record that is maintained.
• Passion for cars and customer service.

Responsibilities

• Perform vehicle repair and maintenance work described on repair orders efficiently and accurately, in accordance with dealership and factory standards.
• Communicate regularly with the Parts Department and Service Advisors to manage production and customer communication.
• Diagnose vehicle malfunctions and perform repairs when authorized by the Customer.
• Conduct multi-point inspections and make recommendations to help ensure vehicle safety and reliability.
• Document work performed on each vehicle on the repair order.
• Maintain an inventory of normal technician tools that are not inventoried by the Service department as special tools.
• Keep abreast of factory technical bulletins and participate in factory-sponsored training as appropriate.
• Provide an exceptional customer experience to drive loyalty.

Benefits

• Competitive compensation.
• 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Paid training and OEM certification support.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Discounts and offers through YouDecide.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED