About The Position

The Master Technician performs vehicle repairs and maintenance according to repair orders and dealership and factory standards. The role diagnoses vehicle malfunctions, makes authorized repairs, conducts multi-point inspections, and documents completed work. The technician collaborates regularly with the Parts Department and Service Advisors to manage production and customer communication, and builds customer loyalty by supporting vehicle safety and reliability. The position includes maintaining an inventory of normal technician tools, keeping up with factory technical bulletins, and participating in factory-sponsored training as appropriate. Pay is $36.00 per flat hour, with advancement potential.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of experience as an automotive technician.
  • Automotive technical training, varying based on store needs.
  • Attention to detail.
  • Organization and follow-up skills.
  • Valid in-state driver’s license and an acceptable, safe driving record that is maintained.
  • Passion for cars and customer service.

Responsibilities

  • Perform vehicle repair and maintenance work outlined on repair orders efficiently and accurately, in accordance with dealership and factory standards.
  • Communicate regularly with the Parts Department and Service Advisors to manage production and customer communication.
  • Diagnose the cause of vehicle malfunctions and perform repairs when authorized by the customer.
  • Conduct multi-point inspections and make appropriate recommendations to support vehicle safety and reliability.
  • Document work performed on each vehicle on the repair order.
  • Maintain an inventory of normal technician tools not inventoried by the Service department as special tools.
  • Keep abreast of factory technical bulletins and participate in factory-sponsored training as appropriate.
  • Provide an exceptional customer experience to drive loyalty.

Benefits

  • Competitive pay and benefits.
  • Paid training and OEM certification support.
  • Competitive compensation and 401(k) matching.
  • Health, dental, and vision insurance plans.
  • Maternity benefits.
  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
  • Access to discounts through YouDecide.
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