About The Position

The Advanced Technician performs vehicle repair and maintenance in accordance with dealer and factory standards. The role builds Customer loyalty by developing trust and confidence in AutoNation as a caregiver for vehicle safety and reliability. The technician works with Customers, Service Advisors, other Technicians, Parts Associates, Sales Associates, and Managers. Success is measured by achieving targeted production and Customer Satisfaction Index results. Career growth opportunities may include Master-Certified Technician, Service Advisor, and Service Management roles.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of experience as an automotive technician.
  • Automotive technical training, varying based on store needs.
  • Attention to detail.
  • Organization and follow-up skills.
  • Valid in-state driver’s license and an acceptable, safe driving record maintained.
  • Passion for cars and customer service.

Responsibilities

  • Perform vehicle repair and maintenance efficiently and accurately according to repair orders and dealership and factory standards.
  • Communicate regularly with the Parts Department and Service Advisors to manage production and Customer communication.
  • Diagnose vehicle malfunctions and perform repairs when authorized by the Customer.
  • Conduct multi-point inspections and recommend work to support vehicle safety and reliability.
  • Document work performed on each vehicle on the repair order.
  • Maintain an inventory of normal Technician’s tools not inventoried by the Service department as special tools.
  • Keep up to date with factory technical bulletins and participate in factory-sponsored training as appropriate.
  • Provide an exceptional customer experience to drive loyalty.

Benefits

  • Competitive pay and benefits.
  • Paid training and OEM certification support.
  • Competitive compensation and 401k matching.
  • Health, dental, and vision insurance plans.
  • Maternity benefits.
  • Associate purchase and discount programs for vehicles, services, parts, collision, accessories, and AutoGear.
  • Access to offers and discounts through YouDecide.
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