Automotive Technical Training Specialist

JM&A Group•Jacksonville, FL

About The Position

The Automotive Technical Training Specialist is based in Jacksonville, Florida, at Southeast Toyota Distributors. The role delivers factory technical training to Toyota dealership technicians and provides consultative services to dealership leadership to support technician growth and retention. Training is provided in classroom, virtual, and shop environments. The specialist develops training materials and courses, manages training and certification requirements for assigned dealers, and builds relationships with dealer associates. The position also works with local and state automotive education institutions to recruit and retain students and collaborates with fixed operations leadership and the training team. Overnight travel is required for a minimum of four to eight nights per month. Associates are subject to the Safe Driver Program and motor vehicle records monitoring. Work arrangements are subject to associate performance, business need, and manager discretion, and may be revised as necessary.

Requirements

  • A minimum of 4–6 years of automotive technical experience with a dealership or manufacturer.
  • Multiple A1–A8 Automotive Service Excellence (ASE) certifications.
  • Proficiency with Microsoft Office products, including Outlook, Word, and PowerPoint.
  • Willingness to relocate throughout the region, including Florida, Georgia, Alabama, North Carolina, and South Carolina.
  • Motivation to act on departmental initiatives, a growth mindset, and excellent time management and communication skills.
  • Subject to the Safe Driver Program and motor vehicle records monitoring.

Nice To Haves

  • ASE Master and/or Advanced Drivability Specialist certification.
  • An associate or bachelor’s degree in automotive or technical fields; this is a plus, not a requirement.

Responsibilities

  • Deliver factory technical training to Toyota dealership technicians and provide consultative services to Toyota dealer leadership on technician growth and retention.
  • Prepare and provide technical instruction in classroom, virtual, and shop environments.
  • Prepare training materials and develop courses.
  • Build and foster relationships with Toyota dealer associates.
  • Manage technical training for assigned dealers to ensure technicians meet Toyota training and certification requirements.
  • Work with Toyota dealerships and local and state automotive education institutions to recruit and retain new students.
  • Interact and collaborate with fixed operations leadership and the training team.
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