Automotive Service Valet
Hoselton Auto Mall•East Rochester, NY
•Onsite
About The Position
At Hoselton Toyota, YOU are in the driver's seat! We are looking for a Full-Time SERVICE VALET to join our Toyota service team! This role is perfect for individuals from the hotel, restaurant, concierge, retail, sales, and customer service industries who are seeking a career path with growth opportunities. You will be the welcoming face to our customers, making a personal impact on their experience. We provide full training and utilize state-of-the-art technology.
Requirements
- Must be ready to move, as the role involves significant physical activity.
- Ability to drive a manual/stick transmission is highly preferred but not required.
- Must have a positive and friendly attitude.
- Must be computer literate and adaptable to technology.
- Must pass a drug test.
- Must have a clean and valid NYS driver's license.
Responsibilities
- Assisting guests in finding proper parking areas for all departments and stores.
- Greeting all guests promptly, courteously, and professionally.
- Assisting guests entering the service drive-through area.
- Maintaining awareness of and complying with all Hoselton safety regulations and processes.
- Parking guest vehicles in appropriate areas, tracking placement, and retrieving vehicles for pick up.
- Surveying the service parking lot to ensure only proper vehicles are parked there, reporting any improperly parked vehicles (e.g., used cars, trade-ins, new vehicle stock, dealer trades, fire lanes, handicap spots).
- Performing snow removal as needed, including brushing snow from vehicles, moving vehicles for plowing, and parking in proper areas.
- Meeting guests at their vehicles with a smile and self-introduction, welcoming them and thanking them for their patronage.
- Using customers' first names whenever possible.
- Walking guests to their destination and introducing them to their contact in the desired department.
- Making eye contact, smiling, and acknowledging any guest within a 10-foot radius.
- Assisting guests with questions, and escorting them to a department manager if the answer is unknown.
- Making proper use of floor mats, seat covers, and steering wheel covers to maintain vehicle cleanliness.
- Parking and retrieving customer vehicles as required.
- Maintaining cleanliness of the service drive.
- Washing and vacuuming vehicles as needed.
- Cleaning shuttle vehicles as needed or every Saturday.
- Daily cleaning of rental and/or loaner vehicles.
- Maintaining and displaying a positive attitude.
- Wearing clean, proper attire.
- Assisting with general shop housekeeping.
- Maintaining high work standards.
- Strictly adhering to all set processes and procedures.
Benefits
- Discounts on CARS, parts, and service.
- 401(k) retirement plan (with profit sharing and employer match).
- Generous Paid Time Off & Holidays for full-time employees.
- Medical insurance (as low as $13/week for full-time employees).
- Dental insurance (as low as $5/week for full-time employees).
- Vision insurance (as low as $1/week for full-time employees).
- $500 employer-sponsored FSA benefit card for full-time employees.
- Group Life & Disability Insurances for full-time employees.
- Employee Referral Program.
- Opportunity to give back and work for a company active in the community.
- Free tickets to Amerks & Red Wings games.
- Annual employee appreciation dinner.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
