Automotive Service Technician - Big Star Ford

Ken Garff•Manvel, TX

About The Position

Big Star Ford, a Ken Garff Automotive Dealership, is hiring an Automotive Service Technician (Mechanic) who aligns with the company’s values of respect, integrity, growth, humility, and teamwork. The role performs accurate, efficient repair work in accordance with dealership, state, and factory standards, diagnoses and addresses customer concerns, and helps ensure repairs are completed correctly on the first visit. Technicians use the dealership’s electronic inspection and Dealer Management System tools, complete assigned training, and maintain clean workspaces and customer vehicles. Ken Garff’s PRO TECH program is designed to reward performance and tenure, provide predictable pay raises, offer efficiency bonuses and a quarterly tool allowance, and encourage career development. The company emphasizes listening, treating employees well, and building trust and relationships.

Requirements

Prior automotive technician (mechanic) experience is preferred.
High school diploma or equivalent.
Must be at least 18 years old.
Must be authorized to work in the United States.
Must have a valid in-state driver’s license and a good driving record, according to company standards.
Should be accommodating and analytical, and produce precise and accurate work.
Should be resourceful and seek a high level of technical expertise.
Should be unselfish and approachable, with a preference for detailed, skill-based work.

Nice To Haves

ASE or dealership manufacturer certifications are highly preferred.
Prior automotive technician (mechanic) experience is preferred.

Responsibilities

Perform efficient, expert work on repair orders according to dealership, state, and factory standards.
Diagnose and repair customers’ primary concerns and perform quality control to meet “Fixed First Visit” expectations.
Complete a Ken Garff Electronic Multi Point Inspection and video for every vehicle; promptly notify the Service Advisor about additional recommendations or when more time is needed.
Use the Dealer Management System (DMS) for work distribution, electronic inspections, repair quotes, communication, and timekeeping.
Complete required training as assigned.
Maintain cleanliness in the workspace and in customer vehicles.

Benefits

PRO TECH rewards and recognition for performance and tenure.
Predictable pay raises.
Efficiency bonuses.
Quarterly tool allowance and discounts.
Competitive compensation package.
401(k) with company match.
Wellness Time Off, holidays, and a Personal Purpose Day.
Medical, dental, vision, disability, accidental death and dismemberment (AD&D), and life insurance.
Flexible Spending Account and Health Savings Account.
Employee Assistance Program (EAP), Wellness Plan, mental health support, and diabetes management program.
Parental Leave Stipend.
Year-end bonus program for all employees (Garff Giveback).
Employee discounts on vehicle purchases, parts, service, and more.
Red Wing boot program with free or discounted work shoes.