Automotive Service Technician - Big Star Ford

Ken Garff Automotive Group•Manvel, TX

About The Position

Big Star Ford, a Ken Garff Automotive Dealership, is seeking an Automotive Service Technician who aligns with the company’s values of respect, integrity, growth, humility, and teamwork. The role focuses on completing accurate and efficient vehicle repairs, diagnosing and addressing customer concerns, and meeting dealership, state, and factory standards. Technicians use the Dealer Management System and electronic inspections to manage work, communicate recommendations, and track time. The position also includes required training and maintaining clean workspaces and customer vehicles. Ken Garff’s PRO TECH program offers performance and tenure recognition, predictable pay raises, efficiency bonuses, a quarterly tool allowance and discounts, and career-development support. The company emphasizes listening, treating employees well, and building trust and relationships.

Requirements

High school diploma or equivalent.
Must be at least 18 years old.
Must be authorized to work in the United States.
Valid in-state driver’s license and a good driving record, per company standards.
Accommodating and analytical, with the ability to produce precise and accurate work.
Resourceful and interested in developing a high level of technical expertise.
Unselfish and approachable, with a preference for detailed, skill-based work.

Nice To Haves

Prior automotive technician (mechanic) experience preferred.
ASE or dealership manufacturer certifications highly preferred.

Responsibilities

Perform efficient, expert work on repair orders in accordance with dealership, state, and factory standards.
Diagnose and repair customers’ primary concerns and perform quality control to meet “Fixed First Visit” expectations.
Complete the Ken Garff Electronic Multi Point Inspection, including a video, on every vehicle.
Immediately notify the Service Advisor if a vehicle has additional recommendations or more time is needed to complete a repair.
Use the Dealer Management System (DMS) for work distribution, electronic inspections, repair quotes, communication, and timekeeping.
Complete required training as assigned.
Maintain cleanliness throughout the workspace and in all customer vehicles.

Benefits

PRO TECH program with performance and tenure rewards and recognition, predictable pay raises, efficiency bonuses, a quarterly tool allowance and discounts, and career-development support.
Competitive compensation package.
401(k) with company match.
Wellness Time Off, holidays, and a Personal Purpose Day.
Medical, dental, vision, disability, AD&D, and life insurance.
Flexible Spending Account and Health Savings Account.
Employee Assistance Program (EAP), Wellness Plan, mental health support, and Diabetes Management Program.
Parental Leave Stipend.
Year-end bonus program for all employees (Garff Giveback).
Employee discounts on vehicle purchases, parts, service, and more.
Red Wing boot program with free or discounted work shoes.