Automotive Service Manager

American Tire Depot • Yorba Linda, CA

4d • $72,037 - $95,676

About The Position

The Automotive Service Manager leads the service team and helps deliver a high-quality customer experience. The role involves training, coaching, and motivating technicians and service advisors; explaining repairs and recommending services to customers; and supporting service sales. The Service Manager drives store performance by meeting and exceeding sales and service targets, partners with the Store Manager on daily operations, scheduling, and compliance, and keeps the shop efficient, safe, and aligned with company standards. The position also requires open availability, including weekends, to support the team during peak business times.

Big Brand Tire & Service describes itself as a tire and auto repair business with more than 50 years of history and hundreds of locations. The company emphasizes customer service, employee growth, and a respectful, inclusive workplace.

Requirements

• At least 1–3 years of experience in automotive service management or retail repair leadership.
• Strong background in service sales, such as tires, brakes, maintenance, or mechanical services.
• Proven ability to lead a team in a high-volume, fast-paced environment.
• Excellent communication and problem-solving skills.
• Valid driver's license.
• Ability to lift 70 lbs.
• Open availability, including weekends.

Nice To Haves

• A self-starter who thrives on results, accountability, and growth.

Responsibilities

• Lead, train, coach, and motivate technicians and service advisors.
• Explain repairs to customers, recommend services, and close sales.
• Meet and exceed sales and service targets.
• Partner with the Store Manager on daily operations, scheduling, and compliance.
• Keep the shop efficient, safe, and aligned with company standards.
• Ensure customers receive service that builds loyalty and trust.

Benefits

• Competitive hourly rate plus commission and overtime opportunities.
• Paid vacation and holidays.
• Medical, dental, vision, life, and supplemental insurance.
• 401(k) with company match.
• Employee discounts.
• Referral bonuses.
• ASE reimbursement.
• Career growth opportunities, including progression into Store Manager or Multi-Unit leader roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed