Automotive Service Manager
About The Position
Bachrodt Baraboo Motors is seeking an experienced, motivated Automotive Service Manager to lead and grow its service department. The manager will guide the service team, oversee daily dealership service operations, improve customer satisfaction and retention, and contribute directly to departmental performance. The role offers annual earning potential of $120,000 to $180,000 through a base salary and performance-based bonuses. The dealership is family-owned and emphasizes leadership, employee development, customer satisfaction, and results. Candidates may include experienced service managers or successful assistant service managers and senior service advisors ready to advance.
Requirements
- Experience in automotive service management, fixed operations, or a senior service advisor position.
- Strong leadership and people management skills.
- Understanding of dealership service operations, profitability, and performance metrics.
- Ability to build lasting customer relationships and resolve concerns.
- Strong communication, organization, and problem-solving skills.
- Positive attitude, strong work ethic, and commitment to success.
Nice To Haves
- Experience with Dealertrack DMS.
- Experience with Xtime service management software.
- Manufacturer warranty administration experience.
- Previous dealership service management experience.
Responsibilities
- Lead, coach, and develop service advisors, technicians, and support staff.
- Manage daily service operations, workflow, and customer satisfaction.
- Grow service revenue, gross profit, and customer retention.
- Monitor and improve technician productivity, efficiency, effective labor rate, and departmental profitability.
- Recruit, train, and retain quality employees.
- Maintain manufacturer service and warranty standards.
- Identify opportunities to improve operations, increase sales, and control expenses.
- Build a positive, accountable, and team-oriented work environment.
- Work directly with dealership leadership to achieve department goals.
Benefits
- Competitive base salary plus performance-based bonuses.
- Medical, dental, and vision insurance.
- 401(k) with company match.
- Company-provided short-term disability benefits.
- Long-term disability and life insurance options.
- Paid time off and holidays.
- Additional voluntary benefits.
- Employee discounts on vehicles, parts, and service.
- Professional growth and advancement opportunities.
- Supportive, family-owned dealership environment.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
