Automotive Service Manager - Assistant Manager

Midas MUELLER•Batavia, IL

13d

About The Position

Midas is seeking an automotive service manager to manage and direct all service department activities at a retail store selling tires, automotive parts, and mechanical services. This is a developmental role for a Store Manager. Midas trains associates and promotes from within. The position leads automotive and general service technicians and supports customer service, vehicle inspections, repair recommendations, estimates, shop operations, and staff development.

Requirements

At least 2 years of store or service manager experience.
General automotive knowledge.
Excellent customer service disposition.
Good communication skills.
Leadership ability.
Team-building skills.
Ability to work a flexible retail schedule, including weekends, evenings, and holidays.
Valid driver’s license.

Responsibilities

Manage and direct automotive and general service technicians in shop operations.
Deliver exceptional customer service by listening to and consulting with customers.
Follow up with customers about requested services and estimated completion times.
Oversee complete vehicle inspections and make comprehensive recommendations.
Build computerized repair orders and source parts.
Deliver and discuss pricing estimates with customers and promote shop service specials.
Lead, manage, and train the team in alignment with the company’s vision, purpose, core values, and employee creed.
Supervise up to ten employees.
Oversee technicians’ inspections, diagnosis, and repair of domestic, European, and Asian cars and light trucks.
Maintain inventory counts.
Maintain the cleanliness and organization of the facility.
Perform other duties as assigned.