Automotive Service Greeter Bill Estes Ford

Asbury Automotive • Brownsburg, IN

1d • Onsite

About The Position

The Service Greeter is the initial contact at Bill Estes Ford for customers arriving for service. The role welcomes customers and assists them within the service department, helping provide an exceptional guest experience. The Service Greeter works with dealership staff and the service department to communicate customer arrivals and needs, keep scheduled appointments on track, and move vehicles through the service lane and to the shop. The role requires a positive, friendly demeanor, enjoyment of customer interaction, and the ability to work in a fast-paced environment and follow manufacturer-recommended procedures.

Requirements

• Positive and friendly demeanor.
• Enjoy interacting with customers.
• Ability to follow manufacturer-recommended procedures.
• Ability to work in a fast-paced environment.
• Valid driver’s license.
• At least eighteen years of age.
• High school diploma or military-equivalent experience.
• Ability to pass a pre-employment background and drug screen.

Responsibilities

• Greet customers and direct them to the appropriate dealership representative or waiting area.
• Communicate customer arrivals and needs to appropriate dealership staff.
• Work with the service department to keep scheduled appointments on track.
• Move vehicles through the service lane to the shop.
• Bring vehicles back to the service lane for customers when service work is complete.

Benefits

• Weekly pay.
• Paid holidays and paid time off.
• Deferred Holiday Pay Match.
• Paid training.
• Stock awards for eligible select management and front-line team members.
• Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans.
• Up to 12 weeks of paid pregnancy leave (disability leave).
• Paid parental leave.
• Health savings accounts.
• Flexible spending accounts.
• Short-term and long-term disability plans.
• Whole life and term life insurance.
• 401(k) with company match.
• Digital career path tool and continuous training through Asbury’s Internal Learning Management System.
• Professional growth and development opportunities.
• Student loan relief resources.
• Employee assistance program.
• Employee discounts on parts and service repairs.
• Scholarship awards.
• Paid volunteer hours through community service initiatives.
• Employee referral program with bonus opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED